The Alcove Library Hotel cần tuyển Nhân viên lễ tân

Hồ sơ bao gồm

CV by English with photo

Yêu cầu khác

English good: 4 skills
can work night shift

Quyền lợi được hưởng

Base on company policy: 13th salary, service charge....

Mô tả công việc

• Prepare all relevant materials(reservation confirmation, key, vouchers, etc)at one pocket file before guest arrival
• Assign rooms for arriving guests. Pay attention to repeated guests with special requests
• Be familiar with all room types and rates in the hotel and their statue availability
• Deal with guest including complaints promptly and report to fo supervisor and residential manager for further follow up
• Fully understand to all credit procedures and accounting procedures as they apply to the registration process
• Handle of cash float and hand over to next shift accurately. Handle the foreign currency exchange
• Post all charges, update the folios and post the advance deposit

• Check that guest bill is correctly charge and settled to the proper account (cash, credit card, voucher, room charge)
• Check the credit card for payment, in terms of obtaining authorization and procedures
• Handle all mails, messages, packages, gifts and other items for guests
• Get as many as guest feedback to develop the hotel service
• Ensure registration cards and online system are accurately completed
• Be able to operate the computer system and maintain computer discipline at all times
• Work closely with the housekeeping department
• Inform housekeeping of early check in, late check-out and any requests from guests
• Make the library books rent record and handle books of library
• Record all the received vouchers to check with guest reservation
• Handle the telephone operator
• Recommend selling tours to guests base on contracted (we don’t have any contracted tour agency now, July of 2014)

Giới thiệu

The Alcove Library Hotel là một khách sạn Boutique với tiêu chuẩn tương đương các khách sạn 3-4 sao ở TPHCM. Website: www.alcovehotel.vn

ROAD HOUSE SAGON RESTAURANT

Mouth-watering burgers, succulent steaks, fresh greens and delicious cocktails, just some of what you can expect at Roadhouse Saigon Bar and Restaurant. Situated on the top floor of the hotel, Roadhouse Saigon brings a modern all-American vibe in a casual and friendly setting, the perfect place for a business meal or a social gathering. Start the evening with some delicious cocktails or chuck a beer from the extensive selection, follow by our sumptuous gourmet burgers and steaks complemented with our small but carefully selected wine list.

Thu gọn