Người tìm việc Customer Service - Documentation staff Đỗ Thị Phụng

Họ tên: Đỗ Thị Phụng

Giới tính: Nữ

Ngày sinh: 25/02/1989

Mục tiêu nghề nghiệp

I would like become a very good expert in this field. I’m confident that my abilities will allow me to excel to the point that I can seek other opportunities as manager. My ultimate goal will be the best at whatever level I am working at.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Customer Service - Documentation staff

Các kỹ năng

- English and Korean

- Proficient in MS Office and other computer-based skills

- Excellent customer service skills

- Highly driven and self – motivated

- Excellent verbal and written communication skillsand negotiation skills

- Strong analytic thinking skills

- Proficient in problem resolution

Kinh nghiệm

Documentation Representative
APL-NOL VIET NAM | Tp. Hồ Chí Minh, Vietnam ( 09/2014 - 31/12/2014)
- Handle docs filing ( checking, verifying, upload system and dispatch email) to meet the deadline.
- Be responsible for delivering APLL commitment to key customers.
- Meet day to day operations requirements of the customers.
- Assist supervisor for vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard.
- Assist supervisor for the implementation of Vendor Logistics Program through consultation to vendors to deepen business relationship and secure new business.
*Reason of resignation: Temporary contract.
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Export Executive
GLOMED PHARMACEUTICALS CO.,LTD ( 08/2013 - 08/2014 )
- Look for new oversea customers and develop new markets for company's product.
- Prepare proforma invoice, sale contact, packing list, invoice and quotation…
- Support import & export activities: Customs clearance, B/L and feedback to customer.
- Take care of current customer in Cambodia, Laos, Myanmar and Nigeria
- Provides product, promotion, and pricing information by clarifying customer request, selecting appropriate information, forwarding information, answering questions.
- Cooperate with others department to go ahead the customer’s order and make sure the delivery time is as customer requirement.
*Reason of resignation: Firstly,I can’t change my location for working. Secondly, I want to enhance my skills , knowledge and personal growth.
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Import & Export Executive
HY SUNG ( 10/2011 - 05/2013 )
- Responsible for manage all activities in import & export.
-Handle all export documentation (Invoice, Packing List, Bill, PO, and Export License, L/C, etc)
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issue.
- Ensure timely arrival of exported goods by tracking and monitoring until goods are delivered to the premise according to commitment.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Update all import and export laws, rules, regulations, tax provisions, etc.
- Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
- Dealing with claims from foreign customers.
- Negotiating and supervising supply contracts and formulating policies with suppliers.
- Report export amount monthly to manage.
*Reason of resignation: The main office was move to Quang Nam without any branch in HCM.

Các bằng cấp/ chứng chỉ khác

Toiec

Trình độ tin học: Korean
Proficient in MS Office and other computer-based skills

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Dân lập Lạc Hồng

Tốt nghiệp năm: 2011 (Khá)

Ngành học: Foreign trade

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: Thỏa thuận

Số năm kinh nghiệm: 3 năm

Tuổi: 26

Ngành nghề: Xuất nhập khẩu

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 27/01/2014