Người tìm việc Customer Service Nguyễn Ngọc Hoàng Anh

Họ tên: Nguyễn Ngọc Hoàng Anh

Giới tính: Nữ

Ngày sinh: 21/11/1987

Mục tiêu nghề nghiệp

Looking for a job that is stable and suitable for me.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Customer Service

Các kỹ năng

Communication Skills
The experience at work has improved my ability to communicate effectively with everyone. It also taught me the importance of listening, supporting and respecting the others.

Kinh nghiệm

WORKING EXPERIENCES

10/2012 – Present MEDIA FREELANCER
Job Description:
- Translating TV shows from English into Vietnamese.
- Making TV broadcasting schedule.
- Writing PR articles for TV shows/films.
- Checking TV shows before airing.
- Monitoring TV shows.

11/2009 – 10/2012 YEU AM NHAC JOINT STOCK COMPANY
Receptionist Cum Admin
Job Description:
- Receiving and answering phone calls, fax messages.
- Greeting and welcoming direct visitors, customers, suppliers, etc.
- Making preparation for meetings and events.
- Handling administration functions: Transportation, Stationery, Housekeeping Functions, Security, Courier Services, Travel & Hotel Booking; verify & release payment for office services such as Telephone, Electricity, Water and other miscellaneous expenses.
- Other administrative works. (if requested)

Production Coordinator (Extra work)
Job Description:
- Assisting Production Dept Head to interpret from Vietnamese into English and vice versa.
- Translating TV shows.
- Collecting information for new shows.
- Clarifying and contacting candidates for new shows.
- Distributing stuff (tickets, gifts, etc).

03/2010 – 07/2010 Sales Admin (4 months contract)
Job Description:
- Pre-sale: Prepare necessary sales documents such as proposals, presentations, rate cards, show demos, etc.
- After-sale: follow-up the sales deal that has been closed with client. Supervise the process of implementing client's benefits, including on air, online and on ground.
- Secure necessary documentations as evidence of benefits implemented; report to direct superiors and to clients, and facilitate payment and assist Finance department in collecting payments from clients as per payment terms set forth in the contract.
- Perform other supporting tasks as assigned by direct superiors.

Các bằng cấp/ chứng chỉ khác

2013 KTDC GROUP, VIETNAM Certificate of Acheivement Essential Business English Communication Programme

Trình độ tin học: MS Word Advanced
MS Excel Intermediate
PowerPoint Intermediate
Internet, Email Very efficient use of Internet for information searching and generating

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Dân Lập Văn Lang (TP HCM)

Tốt nghiệp năm: 2009 (Giỏi)

Ngành học: Quản Trị Kinh Doanh

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: 7 – 10 triệu

Số năm kinh nghiệm: 4 năm

Tuổi: 28

Ngành nghề: Dịch vụ

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 06/01/2014