Người tìm việc Customer Service Officer Phan Thị Trang

Họ tên: Phan Thị Trang

Giới tính: Nữ

Ngày sinh: 11/02/1993

Mục tiêu nghề nghiệp

I would like to have a suitable job related to English and Business in your Company. I want to become a good Staff in a stimulating environment where I can apply and enhance my knowledge, skills to serve the firm to best my efforts, I expect to join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people. Moreover, my dream is to apply for this similar position at full time job as official staff to improve my strength and interest with my job after the training period.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Customer Service Officer

Các kỹ năng

Key Skills


Computing Soft skills Foreign language Sale-Marketing knowledge
Good at
Microsoft offices

- Word
- Excel
- Power point - Time management
- Problem solving
- Presentation
- Leadership English: Good at
- Communicating
- Writing
- Translation Marketing:
+ Marketing Foundation
+ Customer Marketing Foundation.
Sale:
+ Field Sale Customer Management
+ Sales Fundamental

Kinh nghiệm

Working experiences

1. From 10/2014 - 02/2015 Sales Executive – Dong Shop Sun Joint Stock Company ( Japanese Company)
(175 Bach Dang, Binh Thanh District, HCM)
- Key responsibilities :
- Consulting and telesales the product and service for customer all time
- Dealing directly with customers either by telephone, electronically or face to face
- Responding promptly to customer inquiries
- Handling and resolving customer complaints and Making appointment with customer at company
- Obtaining and evaluating all relevant information to handle product and service inquiries
• Achievements:
- Help our company improve profitability and make the target’s company
- Consult about 10 customers understand and use service for company
- Increase its market share and maintain your current customer base
- Keep as many of your valuable customers as possible

From 4/2014 – 10/2014 Receptionist Cum HR Admin- Indo Trans Logistics Corporation (Internship Period)
(52 Truong Son Street, Tan Binh District, HCMC)
• Key responsibilities:
• Answer and transfer the incoming/outgoing calls in professional manner
- Maintain the reception area and lobby in cleanliness and friendly environment
-Welcome guests/clients professionally
- Assist in office items and sevices purchasing function as and when required.
- To ensure all sundries item are sufficient all the time
- Assist in the monitoring of activities related to the company's administration and liaise with official advice
- Any other duties assigned by the Management from time to time

Các bằng cấp/ chứng chỉ khác

• 2011 to 2014 Business English Certificate College of Foreign Economic Relations • 2014 TOEIC 850 ( in progress) • 2013 Informatics Certificate B Vietnam National University- Ho Chi Minh City • 2012 Import and Export Cer

Trình độ tin học: Tốt

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Cao Đẳng Kinh Tế Đối Ngoại

Tốt nghiệp năm: 2014 (Khá)

Ngành học: Business English

Trình độ học vấn: Cao đẳng

Địa điểm làm việc: TP. HCM
Nước ngoài
Bình Dương

Mức lương: 5 - 7 triệu

Số năm kinh nghiệm: 1 năm

Tuổi: 22

Ngành nghề: Quan hệ đối ngoại

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 03/04/2014