Người tìm việc Nhân viên quản lý đơn hàng - Merchandiser Phạm Thị Trúc An

Họ tên: Phạm Thị Trúc An

Giới tính: Nữ

Ngày sinh: 09/02/1978

Nguồn tham khảo

Họ tên: Đỗ Kim Thảo
Quan hệ: quản lý cũ
Thời gian quen biết: 6 năm

Mục tiêu nghề nghiệp

- Seeking an opportunity to use my expertise knowledge in Merchandiser, Customer Service and Logistics and by then, support the company and grow up with the development of the organization. I am dedicated and awaiting for an opportunity to prove my talent.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Nhân viên quản lý đơn hàng - Merchandiser

Các kỹ năng

- Got 8 years of experience in merchandising and customer service,
- Got 3 years of experience in Logistics – contacting Carrier lines, booking shipment and preparing exporting document,
- Had ability and experience in negotiating and dealing with customer,
- Had ability and experience in working with factories and searching suppliers.
Key Achievement:

- Having the good knowledge on woods, fabric, cushions and furniture, shopping bads, sleeping bags for dogs and cats,
- Having the good relationship with customers and suppliers,
- Having the good ideas on works,

- Other:
 Confident in communication, ability to persuade by words,
 Able to maintain good relations and good in taking care customers,
 Good in behavior and solving matters and problems,
 Ability to work under pressure,
 Ability to arrange plans well and complete entrusted works on time with good results.
 Ability to work with team, group,

Kinh nghiệm

Tên công ty: Merchandiser – Oasis Co., Ltd.
- Specialize in manufacturing kinds of Jackets to export to Europe and Asia.
Vị trí công việc: Merchandiser
Ngành nghề: Production
Thời gian bắt đầu: Since July 2014
Thời gian kết thúc:
Mô tả công việc:
- Receive Tech Pack or the sample of the jacket from customer,
- Daily communicate with customer to clarify all the opening questions till to translate Tech Pack into Vietnamese,
- Send Tech Pack to the maker room to make the paper patterns and the consumption,
- Source materials and deal material price for doing costing of the sample,
- Submit the costing to Manager, after that quote the price to the customer,
- Make Proto sample and correct the sample according to customer’s comments,
- Get PO from customer,
- Do the order for factory,
- Contract to the material suppliers to order material for the order,
- Closely work with factory for bulk production, control the material for production and solve the problems happened,
- Arrange with the inspection company and work on the matters concerning to the inspection,
- Write the report to customer after the shipment,
- Prepare the full documents and send to customer.
Lý do thôi việc:
Thành tích đạt được:
Mức lương:
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Tên công ty: BHD Representative Office.
Company Profile:
- Specialize in trading and manufacturing fabric furniture, wood and plastic furniture, kinds of cushions, shopping bags, bags for dog and cat to export to over the world,
- Represent for foreign companies in controlling product quality,

Vị trí công việc: Customer Relationship Management
Ngành nghề: Customer Service
Thời gian bắt đầu: June 2006
Thời gian kết thúc: June 2014
Mô tả công việc:
Job Responsibilities :
 Work as Merchandiser - handle the orders since the receiving till dispatching and payment:
- Make PI from PO sent by customer, check for possible shipping date, then convince customer to confirm PI,
- Make detail order for factory, confirm product specification for mass production,
- Make and confirm PP sample for the order and new development sample,
- Responsible for product specifications,
- Contact to customer for order information such as label, hang tag, carton layout…,
- Supply and responsible for all information related to order to factory, confirm order information and follow production plan,
- Stand between customer and factory to solve matters of product quality, product information and order information and any claim (if have),
- Cooperate with logistics to book and make packing list and invoice for the consignment,
- Solving matters of L/C and international payment,
 Welcoming and introducing and meeting customers about factory and its products,
 Taking good care of customers and maintaining and developing relationship with customer,
 Searching for suppliers.
Lý do thôi việc: Office closed door
Thành tích đạt được:
 Became an excellent staff,
 Getting director’s belief,
 Nominated to attend the course of staff psychological course,
 Nominated to attend the course of Customer care,
 Having the good knowledge on woods, fabric, cushions and furniture, shopping bads, sleeping bags for dogs and cats,
 Having the good relationship with customers and suppliers,
 Having the good ideas on works,
 Ability to work with team, group,
Mức lương:
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Tên công ty: im-export and shipping plan staff - Kim Dinh Co. Ltd.
Company Profile
 Manufacturing footwear,
 Exporting to over the world,
Vị trí công việc: Shipping staff
Ngành nghề:
Thời gian bắt đầu: March 2003
Thời gian kết thúc: March 2006
Mô tả công việc:
Job Responsibilities :
 Worked in the imp-export business. Made plans for sending shipments. Contacted to Shipping companies to book the lines. Responsible for consignment to be loaded and delivered to customers,
 Welcomed and introduced company operations to foreigner customers. Helped getting customer’s belief,
 Translated English documents,
 Used Chinese,
Lý do thôi việc: for getting a better job profile
Thành tích đạt được:
Mức lương:
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Tên công ty: Nam Viet Industrial Technology Co. LTD
Company profile :
 Specialize in distributing and installing security systems such as CCTV system, entry controlling system, timekeeping system, alarm system, fire system, security equipments,
 Consulting, dealing entry controlling equipments, timekeeper system by card,
 Designing, installing anti-break alarm system,
Vị trí công việc: Administrative & Secretary
Ngành nghề: Service
Thời gian bắt đầu: 2001
Thời gian kết thúc: 2002
Mô tả công việc:
Job Responsibilities :
 Worked as Assistant Manager.
 Negotiated to foreigner customer for placing the order,
 Compiled Sales Contract,
 Made shipping documents for customs clearance, responsible for logistic,
 Taken good care customers. Created good impressions for all.
Lý do thôi việc: for getting a better job profile

Các bằng cấp/ chứng chỉ khác

- 1997-2001: BA in English - Van Lang University - 2000-2001: Certificate of Financial Accountancy ( CFA ) - Economic University - 2000-2001: Chinese language – B level – Educational University - 7/2010 : Certificate of Customer Care

Trình độ tin học: Skillful in Office Application including Word, Excel, Email, Internet, photo shop...

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Dân Lập Văn Lang (TP HCM)

Tốt nghiệp năm: 2001 (Trung bình khá)

Ngành học: Anh Van

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: Thỏa thuận

Số năm kinh nghiệm: Hơn 5 năm

Tuổi: 36

Ngành nghề: Dệt may Da giày

Tình trạng hôn nhân: Đã kết hôn

Ngày làm mới: 27/10/2014