Họ tên: Quách Cẩm Lương
Giới tính:
Ngày sinh: 27/12/1989
Hình thức làm việc: Toàn thời gian cố định
Cấp bậc mong muốn: Chuyên viên - Nhân viên
- Kỹ năng chính/Kỹ năng đặc biệt
Chinese (Mandarin and Cantonese): Mother tongue
English: ability to listen and communicate fairly well
- Kỹ năng khác: Giải quyết vấn đề, Làm việc nhóm, Lắng nghe
Từ tháng 04/2014 đến tháng 12/2015
Product Manager (Chinese Speaking)
- Công ty: Cheng Lih Industrial
- Thời gian: Từ tháng 04/2014 đến tháng 12/2015 (Công việc hiện tại)
- Mô tả công việc:
May 2014 to present: Production Management (Chinese Speaking) in Cheng Lih Industrial.
• Assist Production Manager in scheduling and supervising all phases of production from materials to finish products.
• Organize daily production activities and control production schedule to manage the timelines. This is done to provide direction as well as ensure quality and on-time delivery.
• Review all actions of department and suggest the necessary methods for improvement.
• Identify benchmarks and best practices.
• Set goals and targets for improvement.
• Ensure sustainability of all initiatives. Manufacture quality product: Maximize efficiencies, Maximized yields, Executed Production plan, ensured quality product.
• Accomplish other duties as assigned
November 2013 to present: Logistic Sales Executive (Chinese Speaking) in ALC Corp.
• Seeking and Building relationships with Chinese customers and suppliers in domestic and foreign.
• Take-care customer, providing information to fulfill customer concerns.
• Compose draft contracts, and coordinate with the relevant departments in the implementation, monitoring and disposal contract.
• Discuss negotiation and persuade Clients to go with company services.
• Maintaining and developing relationships with customers. Regular monitoring of customer needs
October 2013 to November 2013: Translator Chinese in Triumph International Viet Nam (Service Contract)
• Translator in factory, interpretation of plant operations from Vietnamese to Chinese and vice versa for the chief.
• Translations of the work and management of the two parties for the manufacturer and the customer.
November 2012 to July 2013: Customer service in Effoc Coffee Take Away restaurant
• Customer service oriented and greet customers. Operate cash register, process money payments, describe menu items including daily specials for customers and advise on menu selections.
• Interacted with customers in a busy and crowded restaurant, demonstrated ability to interact with customers from diverse background.
• Served customers with courtesy, patience with smile and conducted facility maintenance, promoted customer satisfaction through personal interaction.
• Commended for multitasking abilities, frequently assigned the largest section of restaurant during peak dining hours.
May 2011 to September 2012: Shipping and receiving delivery staff in Orient Sun Logistics JSC Company
• Contact shipping company to get Bill of lading (B/L), assigned B/L for clients.
• Contact with other departments and customers to provide calendar shipping and delivery on time and destination.
• Provided general secretarial & administrative support, making weekly reports to managers about customer status.
• Take care and support clients, assisting shipper for custom document and import procedure.
January to April 2011: Marketing Staff in TCM Marketing Services
• Launching Marketing campaign and Advertising C2 green tea in the coffee shops, supermarkets.
• Research and develop the tastes and demands of customers for C2 green tea products through statistics based on weekly sales
• Collect and transfer customer opinion and idea become weekly report to chief of department.
• Create events, organize the game shows and promote brand name for customer.
Cao đẳng
- Đơn vị đào tạo: Cao Đẳng Kinh Tế Công Nghệ TP.HCM
- Thời gian: Từ tháng 08/2012 đến 06/2013
- Chuyên ngành: Quản Trị Kinh Doanh
- Loại tốt nghiệp: Khá
Ngoại ngữ: Chinese - Tiếng Trung
Tốt nghiệp tại trường: Cao Đẳng Kinh Tế Công Nghệ TP.HCM
Ngành học: Quản Trị Kinh Doanh
Trình độ học vấn: Cao đẳng
Địa điểm làm việc: TP. HCM
Mức lương: 5 - 7 triệu
Số năm kinh nghiệm: 2 năm
Tuổi: 1989
Ngành nghề: Hành chính Văn phòng
Tình trạng hôn nhân: Độc thân