Người tìm việc Office staff Nguyễn Thị Thùy Trang

Họ tên: Nguyễn Thị Thùy Trang

Giới tính: Nữ

Ngày sinh: 13/02/1990

Mục tiêu nghề nghiệp

My short term goal is to find a position where I can use the knowledge and strengths that I have. I want to partake in the growth and success of the company I work for

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Office staff

Các kỹ năng

Customer service and planning skills
Detailed oriented and hardworking
Excellent communication skills
Excellent MS Words, Excel, Power Point
Communication both English and Vietnamese
Highly creative, confident, imitative and excellent in team working.

Kinh nghiệm

From 20011 to 2014: Receptionist cum Admin at YanTV
-Greeting & welcome guests to the office
-Receiving and answering all phone calls in a professional and courteous manner 
-Persponsible for answer all phone calls of customer about YanTV programming by cellphone or face to face.
-Responsible for distributing newspapers and other documents to relevant department.
- Manage all props in the store
- Purchase office supply and stationery
- Check on inventory and monitor the use of supply
- Book meeting rooms, organizing and distributing mail, receiving and sending courier packages.
- Assistant for admin or HR Manager:
* find a candidate situation which company need
* arrange schedule interview
* book cake for birthday, airfare....
* Assist in organizing office events including team building events, company trip, etc…
Achievements:
- Good Employee (quater 2013)
- Friendly Employee (2013)
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From 2008 to 2010: Admin Data at Bristish American Tobacco Việt Nam

- Update information of customer: address, name, the number of sales buys….
- Assistant for boss...ect
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Tên công ty: Lotus group
Vị trí công việc: Leader Customer Care
Ngành nghề: Kinh doanh tã giấy, sữa, mỹ phẩm...
Thời gian bắt đầu:11/2014
Thời gian kết thúc:Now
Mô tả công việc:
From 11/2014 to now: Leader Customer Care at Lotus Group
- Distribution database customer care for the member of the team to update information. (name, telephone, the brand, comment the product from customer)
- Provide help and advice to customers using the company’s products
- Investigating and solving customers' problems that have been passed on by team members or sales representatives.
- Handle all customer problems is professionalism, refer more complex issue to Marketing Manager or other management as necessary.
- Analyzing statistic and other data to determine the level of customer service the the company is providing
- Learning about company products or services and keeping up to date with changes.
- Work closely with Marketing and Sales Department…on update policies and events or promotion for client.
- Report to Marketing Manager in monthly or weekly
- Others tasks assigned Marketing department if any.

Các bằng cấp/ chứng chỉ khác

Toiec 575

Trình độ tin học: Bằng B

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Tài chính - Marketting

Tốt nghiệp năm: 2014 (Khá)

Ngành học: Quản trị kinh doanh

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: Thỏa thuận

Số năm kinh nghiệm: 2 năm

Tuổi: 25

Ngành nghề: Hành chính Văn phòng

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 21/01/2014