Người tìm việc Purchaser, merchandiser,operation and customer service staff, Import-Export Phạm Thị Hoàng Trang

Họ tên: Phạm Thị Hoàng Trang

Giới tính: Nữ

Ngày sinh: 07/11/1990

Mục tiêu nghề nghiệp

To be a part of a secure and well-established company
To find an opportunity in order to expand my knowledge and experience and to assist in the
continued improvement of the organization

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Purchaser, merchandiser,operation and customer service staff, Import-Export

Các kỹ năng

Excellent verbal and written communication skills in English and Vietnamese
Proficient with PCs
Inventory control familiarity
Strong organizational skills
Telephone inquiries specialist
Ability to work under pressure with good time management skill to meet deadline
Customer service expert
Invoice processing
Large cash/check deposits expert
Energetic work attitude

Kinh nghiệm

07/2013 to 06/2014 Key CS Representative, Dong Nam Logistics Co., Ltd - Act as agent of SE Global Container Lines

Managed request from customers, sales team and over-sea agents. Made sure all COC/SOC shipments would be shipped as planned from POL to POD
Handled e – manifest such as goods Declaration, house bill of lading and dangerous goods manifest in order to announce cargo nearly arriving in Vietnam with Vietnam’s Customs
Created new processes and systems for increasing customer/agency service satisfaction
Developed highly empathetic client relationships and earned reputation for exceeding sales goals
Cross-trained and provided back-up for other customer service representatives when needed
Generated container inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate

05/2013 to 06/2013 Internship, Operation Finance Center, Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)

Checked contracts, ocean bill, seaway bill, packing list, certificate of origin, bill of exchange, invoice, certificate of quality and quantity, etc…
Know how to build Letter of credit and Documentary collection

01/2013 to 03/2013 Internship, Inbound Department, APL-NOL Vietnam Limited

As a counter
Checked the validity of the documents required when consignees give APL
Gived Delivery order to consignee when Consignee provides full documentation as required
Answered questions from consignees
Updated data in system of APL after finishing working date

Trình độ tin học: Proficient with PCs

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại Học Quốc Tế Hồ Chí Minh

Tốt nghiệp năm: 2014 (Giỏi)

Ngành học: International Business

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: Thỏa thuận

Số năm kinh nghiệm: 1 năm

Tuổi: 25

Ngành nghề: Xuất nhập khẩu

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 15/01/2014