Người tìm việc Sales / tour operator Đoàn Thị Thoa

Họ tên: Đoàn Thị Thoa

Giới tính: Nữ

Ngày sinh: 01/06/1990

Mục tiêu nghề nghiệp

I extremely hope to get job in fair and modern working environment where I can find good opportunities for advancement and contribute my abilities best.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Sales / tour operator

Các kỹ năng

 Fluent English communication (writing, speaking, reading & listening)
 Good skills of Microsoft Word, Excel, Outlook and Internet using
 Basic knowledge about tourism & hospitality
 Good communication, self-motivate skills
 Ability to work individually as well as in group
 Hard-working, carefulness and high task responsibility

Kinh nghiệm

From 9/2013 to 4/2015
Sales Executive and Office Admin
At Hanoi Cooking Centre (Restaurant, Coffee, Cooking class, Street tour, Catering and function)
44 Chau Long, Ba Dinh, Hanoi.
 Manage centre’s website, social network (facebook, linked in, twitter, tripadvisor, newhanoian, etc) to update information and keep relation with customer.
 Work as reservation through email, website contact, phone and on site.
 Find new customers from hotels and travel agencies
 Do task as a receptionist and officer admin
 Make daily & monthly revenue report to operation manager
 Keep & purchase office material
 Check staff’s work schedule

From 6/2012 to 8/2013
Customer Service and Sales Executive
At Hanoi Rose Hotel
59B Duong Thanh street, Hoan Kiem district, Hanoi
 Deal with online booking and e-selling pages (muachung.vn, chudu24, booking.com, agoda.com, directwithhotel.com, ect) as well as travel companies to find and maintain customers
 Promote hotel images in forums, website and social pages
 Receive reservations through email and phone
 Sell tours and take care hotel customers as well as walk-in customers
 Deal with customers comment

Student time
 PG for parties and conference at hotel, and new product promotion program at supermarket
 English private tutor

Trình độ tin học: Microsoft Office and Internet

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Hà Nội

Tốt nghiệp năm: 2012 (Trung bình khá)

Ngành học: Tourism Management

Trình độ học vấn: Đại học

Địa điểm làm việc: Hà Nội

Mức lương: 7 – 10 triệu

Số năm kinh nghiệm: 3 năm

Tuổi: 25

Ngành nghề: Du lịch

Tình trạng hôn nhân: Đã kết hôn

Ngày làm mới: 08/05/2014