Họ tên: Trần Hoa Trường
Giới tính:
Nữ
Ngày sinh:
15/09/1983
Holding a “can do” attitude who always expects challenges and resolve it scientifically
regardless how much pressure in deadline or intensity of the asking tasks.
Excellent communication skills and strong personality. An optimistic and energetic
person who enjoys working and interacting as part of a team but also well equipped to
work under pressure and also unsupervised. Strongly resilient, adaptable and
independent. Apart from that, I am capable of planning and organizing variety of events
and conference.
As such an ambitious, highly motivated and energetic over ten year experienced person
with excellent marketing and sale skills exposed to diverse business organizations and
dealing with different services and products, I have been looking for a more challenging
and professional working environment to fully utilize my skills and knowledge.
Hình thức làm việc:
Toàn thời gian cố định
Cấp bậc mong muốn:
Trưởng/Phó phòng
Vị trí mong muốn:
Sales executive
Hard-working, enthusiastic, and sociable.
Have high sense of responsibility.
Interpersonal and organizational skills
Ability to work either in team or independently, under high pressure.
Proficient in using MS Office Package (Word, Excel, Power Point), Internet
applications (access, email, research and search engine)
Language: English, German and Vietnamese.
Office center manager – Metro Cash & Carry Vietnam ( Office Center Project)
12/2014 to present
Work closely with cored target group Manager (CTG manager) of service
company office (SCO) in order to consistently improve tools and assortment (art
list, packing, price).
Manage and control daily operations.
Create an active synergy between acquisition team, tele-ordering, picking and
delivering teams.
Create and update SOP/ Working instruction for operation: order receiving,
supplier ordering, picking, delivering, COD.
Ensure smooth and profitable delivery operations via mapping, routine and daily
tracking.
Work with suppliers to make sure there’s no out of stock for customer delivery,
improve the service level.
Prepare daily/ weekly/ monthly reports & documents as requested.
Periodical inventory: physical counting, status checking, reconciliation,
documenting, reporting.
Full P&L responsible for the whole business.
Commit to self-development and enrichment of the knowledge and skills by
attending agreed training course.
Business development manager – Petro Vietnam Insurance/ Dong Do Company (PVI
Corporation)
09/2013 – 12/2014
Follow up with clients’ requirements to design suitable insurance program and to
negotiate terms and conditions.
Timely renew insurance policies under the Renewal Guidelines.
Maintain the relationship with existing clients and explore new clients.
Hold seminars about insurance policies and claim procedures for both
current and potential clients
Coordinate with Underwriting division, Claim staff for claim matters
and accounting team for Premium collection
To take charge of the Policy insurance staff and claim processing.
Develop a sales team for the Department.
Responsible for the planning, recruitment, direction, organization and control of
sales managers and sales representatives to accomplish specific objectives.
Responsible for monitoring the performance of the sales team by establishing a
system of reports and communications involving sales reports, cyclical
sales meetings, sales newsletters and electronic bulletins.
Sales executive – TUV Nord Vietnam
10/2008 – 09/2012
Develop a database of potential customers, maintaining relationship
with potential ones; arrange meetings with customers to prospect for new
business.
Do presentation for promote company’s service to potential customers.
Gathering market and customer information.
Challenging any objections with a view to get customers to buy.
Aiming to meet or exceed sale target.
Involve in company’s events like seminar, conference.
Persuade in-need customers to accept a visit for service presentation and
introduction.
Gather and document information about customers, identifying new markets and
business opportunities
Enter notes into a database, including dates for follow up calls. Visiting potential
customers for new sales.
Making accurate, rapid cost calculations, and providing customers with
quotations.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information and providing feedback on future
buying trends. Reviewing sales performance, aiming to meet or exceed targets.
Manage the sales administration function, operational performance
reporting, streamlining processes and systems wherever possible, and
advising senior management on maximizing business relationships and creating
an environment where customer service can flourish.
Responsible for managing the sales team, developing a business plan covering
sales, revenue, and expense controls.
Tele-marketer cum Admin assistant – Bureau Veritas Vietnam (formally known as
BVQi)
06/2007 – 10/2008
Develop a database of clients who in need of ISO management system, sourcing
and identifying potential ones.
Manage and arrange appointment for commercial peoples,
reporting performance and commercial agenda.
Gather market data for statistical analysis, responsible for organizing events such
as forum, workshop and conference. Support Marketing Dept for customer care.
General clerical duties including photocopying, fax and mailing
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Resolve administrative problems and inquiries
Prepare and modify documents including correspondence, reports,
drafts, memos and emails
Maintain office supply inventories
Coordinate maintenance of office equipment
Coordinate and maintain records for staff, telephones, parking and petty cash
1/ BA in English language (2001-2006) University for Foreign languages, Vietnam National University
2/ BSc in International Business Economics (2007-2010) Foreign Trade University
Trình độ tin học:
Good
Ngoại ngữ:
Tiếng Anh – Tiếng Đức
Tốt nghiệp năm:
2006 (Khá)
Ngành học:
English teaching and External economics
Trình độ học vấn:
Đại học
Địa điểm làm việc:
Hà Nội
Mức lương:
Thỏa thuận
Số năm kinh nghiệm:
Hơn 5 năm
Tuổi:
32
Ngành nghề:
Bảo hiểm
Tình trạng hôn nhân:
Độc thân
Ngày làm mới:
16/04/2014