Họ tên: Phạm Thị Thu Hường
Giới tính:
Nữ
Ngày sinh:
04/04/1990
I would like to find a stable job with and appropriate salary. Working in a professional and active enviroment is my hope. From that, I can improve and promote my qualification and ability. Moreover, I also want to learn more knowledge as well as getting more experience in my job and have chances to gain promotion.
Hình thức làm việc:
Toàn thời gian cố định
Cấp bậc mong muốn:
Nhân viên
Vị trí mong muốn:
Sales marketing staff, translator
- Sale marketing
- Recptionist
- English teacher
- Sale online
- Tourguide
Most recent work: Oct/2012 – Aug/2013: Hoàng Minh Tourism & Petroleum Co, Ltd, Lạc Long Hotel
• Position: Hotel receptionist & Sales executive
• Duties:
- Checking in, checking out for guests
- Making the invoice and doing the work as a cashier
- Making revenue of accommodation business report to accountant department
- Reponsing and forwarding phone calls of customers, supplying all informations which they need
- Introducing about hotel and another services
- Booking rail, domestic and international airline tickets
- Working closely with all another departments in company to get the highest result
- Persuding the customers sign contracts with company then make the contract form to send them
- Building and maintaining network of clients as well as positive working relationships
- Assisting with campaign building, press releasing and promotional copy production.
- Making sale calls and handling enquiries from potential customers
- Writing marketing and thanks emails then sending them to customers
- Updating the prices of all services
- Doing the weekly report to supervisor
- Other tasks as assigned
• Skills and experience:
- Able to build relationships with customers and finding potential one
- Able to keep up a continous high rate of calling
- Being good at negotiation and up selling skill
- Having chance to learn another language from customers
- Geeting feedbacks from customers
- Tactfully handing customers’ complaints and concerns
- Good at communication skills and telephone manner
- Handing high numbers of incoming calls from customers
Trình độ tin học:
Microsoft office
Ngoại ngữ:
English - Tiếng Anh
Tốt nghiệp tại trường:
Đại học Hải Phòng
Tốt nghiệp năm:
2012 (Khá)
Ngành học:
Culture tourism and hotel
Trình độ học vấn:
Đại học
Địa điểm làm việc:
Hà Nội
Mức lương:
7 – 10 triệu
Số năm kinh nghiệm:
2 năm
Tuổi:
24
Ngành nghề:
Du lịch
Tình trạng hôn nhân:
Độc thân
Ngày làm mới:
11/12/2014