SUMMARY
The role is responsible for assisting the Sales Manager, looking for new customer and providing customer support for quality service, customer satisfaction and driving profitability.
PRIMARY RESPONSIBILITIES
• Looking for new customer.
• Follow up with customer.
• Answer telephone calls and assist customers.
• Handle orders, complaints, and other inquiries.
• Perform data entry when orders are completed or changed.
• Process sales data and progress reports.
• Doing direct sales.
• Answer questions about product or warranties.
• Respond to emails, phone calls, and other forms of correspondence.
• Promote and sell products and services.
• Explain promotional offers.
• Maintain client database.
• Arrange meetings and conference rooms.
• Organize events, conferences, and other meetings.
• Ensure all client information is correct.
• Attend trade shows to promote products.
• Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
• Conduct customer-focused seminars.
• Complete quarterly sales meeting data, templates, and presentations.