Công ty TNHH Thương mại Du lịch Khách sạn Hải Yến cần tuyển Lễ tân

Hồ sơ bao gồm

1- Đơn xin việc
2- Bản sao bằng tốt nghiệp Đại học và bảng điểm
3- Bản sơ yếu lý lịch tự thuật nêu rõ quá trình công tác (CV)
4- Bản sơ yếu lý lịch có xác nhận của chính quyền địa phương trong vòng 06 tháng trở lại đây.
5- Các văn bằng chứng chỉ khác
6- 01 ảnh 4x6 trong vòng 06 tháng trở lại đây.
Nộp hồ sơ: Mọi hình thức.

Yêu cầu khác

- Good inter-personality skill and outgoing, friendly
- Strong in English communication skill
- Strong in problem solving skills, and execution of work.

Quyền lợi được hưởng

- A meal in working shift
- Monthly travelling allowance
- Professional training and personnel activities organized periodically
- Working in a friendly environment
- Salary review and performance bonus annually
- 13th month for 1- year commitment (basic salary)
- Full insurance regime under current labor law, plus International health-care insurance effective this year
- Other modes of Vietnam Labor law

Mô tả công việc

To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the employee handbook.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets/promotions, spa, fitness center and etc.
- To develop a close and harmonious working relationship with housekeeping and all hotel departments.
- Attend training and meetings as required.
- To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
- Have a complete knowledge of hotel policies and procedures.
- Report health, safety, and security hazards to the assistant manager-front office, and/or manager on duty.
- Ensure front desk is clean and tidy at all times.
- To perform check-in, check-out and cashiering for hotel guests.
- Suggest alternatives to meet customer needs in terms of product features and benefits.
- Offer information and services where appropriate.
- Thank customers and invite our guests to return.
- Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
- Complete all shift duties as outlined on shift check list prior to the end of shift.
- Handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
- Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.
- Ensure float is maintained at a constant level as issued by accounting department.
- Carry out requests as directed by hotel management.
- Issue safety deposit boxes to hotel guests ensuring access and release forms are completed per hotel procedures.
- Receive, handle and relaying of messages, mail, voice mail and faxes in an efficient, timely manner as per hotel policy.

Giới thiệu

Maison D’hanoi is big group in Hanoi Capiatl, includes Maison D’hanoi Hanova hotel, Maison D’hanoi Botique hotel & Coyen Restaurant. About Hotels, located in the heart of Hanoi Old Quarter, just few minutes’ walk away from Hoan Kiem lake, both Maison D’Hanoi Hotels are modern classic, referencing Hanoi French colonial past with its Asian Art Deco façade and have its own restaurant in the ground floor managed by Hanoi Distinguished Food Group to served only not only breakfast but also lunch and dinner for best Asian Food and standard of western cuisine. With more than 70 guest rooms & spa area (Maison Hanova hotel) and more than 50guest rooms & 1 meeting room (Maison Botique hotel) which are equipped with the elegant & luxurious bedrooms & amenities, our hotels are an excellent choice for a leisure and business travelers alike when looking for accommodation in Hanoi. Specially, CoYen Restaurant - the Soul of Authentic cuisine in the heart of Hanoi. Hanoi delicacies are the harmonious combination and fine sublimation between authentic food of capital land and cross-culture, refined sophistication from regions to create an identity of Hanoi elegant and rich flavor culinary. At CoYen Restaurant, gourmets not only can enjoy elegant and seductive menu created by Giang Van Thuy, a talented chef who have many years of experience in the position of the executive chef in one of the worldwide five star hotels in Hanoi but also to experience the cultural and attentive, thoughtful service of business philosophy "affirm the prestige and bring the subtle feeling for each customers', made by the founder and owner of Maison D'Hanoi Group - Madame Yen, a skillful Hanoi business woman with sincere love for job. Beside, located near-by Hoan Kiem Lake, right in the heart of Hanoi, Co Yen Restaurantfeatures a unique contemporary architectural elegance which combines in harmony with exquisite looks and nostalgia of the old town atmosphere. In addirional to that, the heart - touched interior design and layout made by the talented young designer Nguyen Trong Hieu makes customer always feel immersed in memories of Hanoi ancient and contemporary rhythms of tingle integration time. Not merely a fascinating culinary address, CoYen Restaurant also hosts cookery programs conducted by 5 star chefs. CoYen Restaurant, the memorable and impressive dining experience for all those who even once in Hanoi, for Hanoi lovers, for those who were born and raised, belong to each ancient Thang Long corner. Finally, CoYen Restaurant, soul food of thousand - year capital land in the heart of each Hanoi people and all walk of like connoisseurs.

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