Inbound Sales Specialist 1

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.Great summer job opportunity for students!* Assist with applications for consolidating private student loans, acquiring payoff amounts, interest rates from various lenders. * Verify documents that are sent in by borrowers and cosigners such as paystubs, tax forms, W-2 forms, and various other documents that are needed to verify information on loan application.* Needs based cross selling for other services/products (for example college credit cards or student checking accounts)* Follow script when on the phones* Work off of 2 computer screens (1 application & 1 guide/script) * Goal is to create a positive customer service experience * 15-40 inbound calls per day (call handle time - 20-30 minutes) * Will discuss denial or acceptance * Right screen has help screen with tabs and directions with every step of the call, left screen has the section for the loan application or data entryQualifications: - Must have upselling experience/ comfortable with upselling- Type at least 35WPM and get an 85% on the computer literacy test.-Previous sales experience (retail or phones). -Computer Skills are a MUST -6 Months of Customer Service -Have to be ok with sales of other client products to customers About Stephen James Associates:Stephen James Associates specializes in the recruitment of staff through managerial level talent in the areas of accounting and finance. When working with Stephen James Associates, you can be assured that you are working with industry-focused recruiters who will take the time to understand your skills, goals and interests and present you with relevant job opportunities. By continuously engaging with top companies, we have developed a network of top accounting and finance hiring managers in each local market. Stephen James Associates is an Aerotek company. Aerotek® Inc. is a leading provider of technical, professional and industrial staffing services. Aerotek is an operating company of Allegis Group® Inc., the largest staffing company in the U.S. and the fourth largest worldwide. Visit StephenJames.com today for specific information about its offerings.