Operations Agent/Siemens Plainfield

Mô tả công việc

Position SummaryThe Airfreight Coordinator will process all documents for shipments in compliance with TSA, US government regulations. The Coordinator will handle shipments from pickup at customer to confirmed departure of last leg for several types of services. The Coordinator will have direct communication with customer, overseas offices, airlines and truckers. General responsibilities include billing, rate quotations and generating reports, and some dangerous goods and letter of credit handling.Duties and Responsibilities• Record receipt of documents• Schedule workload based on established management priorities• Review documents to determine:1. Admissibility2. Correct IoR, PoA, bond, Known Shipper Status, Consent to screen status3. Special tariff treatment4. Missing documents5. Ascertain sufficiency of data for declaration and entry• Open file(s)• Contact designated client representative if necessary to:1. Obtain missing documents2. Obtain and document additional information3. Clarify and document ambiguous information• Make any necessary photocopies• Establish routings and route maps• Make cargo bookings (Systematically or via phone)• Key entry into system• Monitor for AES Release• Print documents;• Update tracking statuses• Bill file• Mail billing to client• Insure DQ accuracy and correctness• Resolve issues respective to meeting client requirements for transit times and data input – general customer service inquiries related to tracking & tracing• Resolve billing discrepancies and discrepancies against client SOP’sSkills / Education / Experience• The ideal candidate will have 3 – 5 years of experience in freight forwarding.• Good knowledge of Inco terms, harmonize Tariff schedule, customs regulations, and other relevant government requirements/regulations.