Specialty Care Coordinator

Mô tả công việc

*Call center based Specialty Care Coordinator position with ongoing patient management responsibilities.*Places monthly calls to patients in order to omonitor compliance/persistence of medications, oevaluate adverse reactions, orefer patients to the clinical pharmacist when necessary and as needed.*Makes contact with physician offices to verify refills and communicate clinical information throughout each work day*Notifies pharmacist of relevant clinical information gathered during calls to provider or patient that may affect a patient's disease state, medication regimen, or method of funding. *Enters new and refill prescription orders into HBS *Enters clinical data requirements into HBS and/or a disease tracking software.*Understands the process of insurance verification and online prescription adjudication*Investigates patient insurance benefits and other supplemental payor information in order to maximize prescription medication funding and minimize out of pocket patient expenses.*Investigates alternate funding from non-profit foundations or manufacturer sponsored compassionate care programs *Constant communication with health care providers, pharmacy benefit managers and patients in order to ensure the timely delivery of medications*Coordinates medication ship date between patient or provider and our product distribution team*Direct working relationship with the Director of Clinical Services*Direct working relationship with the Call Center Manager*Direct working relationship with the Product Fulfillment SupervisorAbout Aerotek:Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com.