Người tìm việc Marketing Executive Lê Thị Mỹ Hiền

Họ tên: Lê Thị Mỹ Hiền

Giới tính: Nữ

Ngày sinh: 06/04/1988

Nguồn tham khảo

1. Mr. LêQuốcTuấn – Pizza Viet Nam Ltd,
Position: Marketing Manager
Tel: 0913 124 089

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Marketing Executive

Các kỹ năng

- High responsibility
- Good communication
- Working in team or working independently
- Working carefully
- Willing to work hard
- Friendly and team work

Kinh nghiệm

EXPERIENCE RECORD
From Dec 2009 to Dec 2010:
Place of work : Pizza Viet Nam Ltd (Pizza Hut)
Position: Pizzazz Team Member (Customer relationship)
Key Responsibilities:
- Implement and follow up marketing activities at restaurants
- Attend to other customer functions and special projects when required
- Assist store manager on ensuring daily customer service duties such as ushering, birthday parties, applying 10 MOT, C.A.R.E at restaurants.
- Enhancing customer relationship by active and appropriate approaching customers to assist them at dining areas
- Assist store manager on training new team members and support FOH Operations during business hours.
- Assist store manager on driving sales by providing suggestive selling, leaflet distribution, etc..
- Customer complaint handling
- Participate during VIP store visit.
- Store CMS result follow up.
From November 2010 to March 2011
Place of work : Pizza Viet Nam Ltd (Pizza Hut)
Position: Pizzazz Team Leader
Key Responsibilities:
- Implement and follow up marketing activities at restaurants and Pizzazz Team
- Attend to other customer functions and special projects when required.
- Roster /leaflet for Pizzazz team members.
- Monthly reports on customer comments, complaints and store activities of the team.
- Enhancing customer relationship by active and appropriate approaching customers to assist them at dinning areas.
- Training and following new pizzazz team member.
- Coordinate with MKT and store on new promotions.
- Customer complaint handling.
- Conduct store visit to ensure MKT activities are executed properly.
Form March 2011 to April 2013
Place of work: Pizza Viet Nam Ltd (Pizza Hut)
Position: Marketing Assistant
Key Responsibilities:
- Manage and maintainthe current signage system (deal with house owner, following contract, check status and quality).
- Planning and executing the Local Store Marketing to restaurants (costing, presentation, training, POSM display guideline, stock…) for all dine in channel
- Develops, executes, and monitors media plan (contact with agency, book and control media plan).
- Manage customer database and send advertising emails to customers when launching new promotion programs.
- Promotes products and services through a variety of marketing communications channels including website development, email marketing, events, advertising and branding.
- Collecting the complain, feedbacks and answers questions from customers
- Collecting competitor information and activities
- Co-operate with Operation team members to create plan and supervise distribution leaflet, hanging banners….
- Tracking agency information and price
- Collecting and tracking sales data daily
- Conduct raw information/ figures for sales reports.
- Arrange all proposals, quotations, and contracts to get management approval.
- Manage all documents and marketing stock
- Support Marketing Team implementing promotion programs

Trình độ tin học: Microsoffice Office

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại Học Dân Lập Hồng Bàng

Tốt nghiệp năm: 2011

Ngành học: Quản Trị Kinh Doanh

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: Thỏa thuận

Số năm kinh nghiệm: 4 năm

Tuổi: 26

Ngành nghề: Marketing PR

Tình trạng hôn nhân: Đã kết hôn

Ngày làm mới: 10/07/2014