Người tìm việc Supervisor Bùi Bá Tĩnh

Họ tên: Bùi Bá Tĩnh

Giới tính: Nam

Ngày sinh: 08/06/1987

Mục tiêu nghề nghiệp

A challenging Career which offers me an opportunity to move in organizational hierarchy with continuous learning and growth.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Trưởng nhóm/Giám sát

Vị trí mong muốn: Supervisor

Các kỹ năng

• -Research and Planning: Creates ideas, identifies problems, meets goals, identifies resources, gathers information, solves problems
-Interpersonal Skills: Works well with others, sensitive, supportive, motivates others
-Communication: English Communication, listens attentively, openly expresses ideas
-Organizational Skills: Meets deadlines, sets goals, keeps control over budget, plans and arranges activities, multi-tasks
-Management Skills: Makes decisions, directs others, implements decisions, enforces policies, takes charge.
-COmputer Skills: Microsoft Word, Exel, Windows..
-Other Skills : Reliable, flexible and hard working

Kinh nghiệm

Tên công ty: Hilton Garden Inn Hanoi
Vị trí công việc: F & B Supervisor
Ngành nghề: Hotel - Restaurant
Thời gian bắt đầu: 11/2013
Thời gian kết thúc: present
Mô tả công việc:
Customers
• Participate in service station, interacts with guests.
• Communication with customers to ensure that Hilton Brands standards are met and that’s guests expectations are exceeded: resulting in Hilton experience
• Pro-active participating in customers needs.
• Takes responsibility to check the guest satisfaction and able to solve the problem.
• All guest requests are accommodated in a courteous way and high level of customer service is consistently maintained.
• Make sure all negative and positive feedback are dealt with immediately, recorded and followed up accordingly and reported to manager.
People
• Participating in all necessary training in the outlet & the Hotel to enrich knowledge and experience in order to maintain high level of customer service.
• Assist in the training of attendants.
• Ensure punctuality, grooming and hygiene is at the highest level and of professional business standards.
• Follows up with departments concerned to maintain the appearance of the food and beverage areas.
• Actively attend team briefings to be held prior to all shifts and monthly.
• Assists the outlet and department team members and other relevant department when needed.
• Follow special instruction given by F&B manager.

Quanlity
• Follow the team to keeps all service station always tidy and with necessary mise en place after finishing the shift.
• Acquired detail knowledge of food and beverage outlet.
• Responsible for the cleanliness of working area.
• Show flexibility and to be able to work in all outlet in F&B department or any other area of the Hotel if requested by upper-management.
• Confers with managers to make a pre-meal check of service station and ensures sufficient mise en place is available and table setups are up to the set standards.
Profit
• Confers with Managers to inform all team members daily target and how to achieve.
• Take interest in the outlet profitability, keeps a strict control on expenses.
• Take responsibility in cashier duty to ensure that all billing settled properly and proper records are kept.
• Ensure that storeroom key control and security procedures are in accordance with the established systems and procedures to limit access to storerooms.
• Prepare Purchase Request for regular replenishment in accordance with the established par stock levels. Review such par stock levels and make recommendations for any changes and modifications to suit operational requirements and ensure more efficient operations.
• Prepare for monthly storeroom inventory by arranging items in an orderly fashion to facilitate stock take and count. Assist the Cost Controller in conducting the stock take.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.

Tên công ty: Viet Thai International Joint Stock Company
Vị trí công việc: Assistant Store Manager
Ngành nghề: Hotel - Restaurant
Thời gian bắt đầu: 1/2013
Thời gian kết thúc: 10/2013
Mô tả công việc:
- Train, evaluate store employees. Schedule, organize and direct assignments.
- Maintain, encourage and possess “ownership mentality”.
- Develop employee performance evaluations
- Effectively manage employee turnover. Provide a positive working environment .
- Resolve customer problems complaints by determining optimal solutions.
- Ensure interior and exterior of store is maintained to company standards.
- Encourage store employees to take ownership for their performance and career development plans..
- Communicate, execute, and manage marketing and merchandising programs.
- Conduct regular store meetings.
- Maintain adequate store supplies.
- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
- Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, etc.
- Assign service orders to technicians.
- Prepare technician daily logs and route sheets for review by the District Manager.
- Manage speed of service results, controls inventory that is used for service orders.
- Order and receive spare parts for service orders,review service orders for correctness in billing.
- Ensure all orders are properly documented and released for pick-up.
- Responsible for preparation of work schedules


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Tên công ty: Oriental Star Company
Vị trí công việc: Supervisor
Ngành nghề:Bar - Restaurant
Thời gian bắt đầu:2/2012
Thời gian kết thúc:12/2012
Mô tả công việc:
•Take care of service
•Maintain physical environment of restaurant ensuring it is clean and sanitary both inside and out.
•Resolve conflicts or complaints
•Conduct preventative maintenance, cleaning and testing of restaurant equipment ensuring all safety and operating standards are adhered to and that productivity of equipment is maximized.
•Ensure staff understand and maintain appropriate food safety standards and handling procedures.
•Conduct closing inventories ensuring accurate records are retained on the appropriate forms.
•Ensure restaurant operations are running efficiently by conducting regular waste counts, meal and yield counts, monitoring and calculating time cards, conducting security checks and taking corrective action as required while documenting specific action plans
•Completing operating checklists as required

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Tên công ty: Daluva Join Stock Company
Vị trí công việc: Bar Supervisor
Ngành nghề: Hotel - Restaurant
Thời gian bắt đầu:8/2008
Thời gian kết thúc:11/2011
Mô tả công việc:
- Take care of service
- Assists in delivers full recruitment services including job postings, sourcing, interviewing, applicant tests and employee offers.
- Administers contracts and helping resolve work-related problems.
- Directs, supervises, and coordinates work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Monitors the execution of staffs rules and regulations (or employee handbook) on a regular basis
- Maintains records (personal details, position, salary, appraisal outcomes, leave records, training and awards) and compile statistical reports concerning personnel- related data.
- Manages and implements training activities:
- Proposes the training plans.
- Coordinates with the other sites to propose the training plan
- Contacts with outside companies/suppliers/customers and maintain good working relationship with all colleagues throughout the Company
- Ensures the employees’ training and development records are properly recorded
- Prepares training materials as requested
- Builds up the resource of test

* Other tasks: assigned by General Manager of the company
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Tên công ty:
Vị trí công việc:
Ngành nghề:
Thời gian bắt đầu:
Thời gian kết thúc:
Mô tả công việc:
Lý do thôi việc:
Thành tích đạt được:
Mức lương:

Trình độ tin học: Good Applied Informatics

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Công Đoàn

Tốt nghiệp năm: 2008 (Khá)

Ngành học: Tài Chính - Ngân Hàng

Trình độ học vấn: Đại học

Địa điểm làm việc: Hà Nội
Quảng Ninh

Mức lương: Thỏa thuận

Số năm kinh nghiệm: Hơn 5 năm

Tuổi: 27

Ngành nghề: Khách sạn Nhà hàng

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 28/11/2014