This comprehensive budgeting book emphasizes that the customer drives the business organization and processes and becomes the overriding purpose for a company's existence and success. Customer-driven Budgeting offers a complete guide that covers every step in the budgeting cycle from the basics of organization, processes, and funding to budget execution and monitoring. It emphasizes that the budget is the starting point and catalyst for gaining customers. The budget prepares the company to supply the sales and marketing team reinforcements for giving a compelling reason for customers to buy from it. The customer is the object of every effort and dollar and drives the business, its goals, practices, processes, and activities. The market-focused, customer-driven principle takes budgeting out of the Finance organization and pushes it into Production, Shipping and Receiving, Purchasing, Inventory Management, IT, and outside the doors to vendors, bankers, investors, and others business partners. This book explains the treatment of these constituents in the budget. This book is one that can be used immediately in business budgeting. Its modular format permits the reader to start at the beginning of the budget process and work through it entirely or select a budget area most challenging to the business and work from there to other areas of priority. Given that this book covers the entire budget process, the author recommends following the format as presented to coalesce around the budget team.
About the Author
Floyd Talbot is Principle and founder of AFB Business Solutions and has more than 20 years of advising small businesses in business financial management and planning, accounting, and business practices. He has also served as interim financial manager for several small businesses. He earned his MBA from Pepperdine university and served on the Northern California Graziadio Alumni Network Board in the California Bay Area. He is a Certified QuickBooks ProAdvisor, a designation conferred on individuals proven to be experts with Intuit Corporation s line of accounting products. He has worked with business owners, CFO s, and accounting managers not only in implementing their accounting systems but also the entire financial accounting function within their companies including financial reporting, budgeting, accounting practices, and strategic planning.
