CRR/Teller - 402 - Norcross, GA

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State Bank and Trust Company CRR/Teller EEO is the Law   Summary The Client Relationship Representative (CRR)/ Teller opens and closes accounts including CD's & IRA's; works daily to build relationships with clients and prospects in order to identify financial needs in order to maximize sales opportunities and strives to serve clients in a highly professional and courteous manner. Responsible for day to day accurate and efficient processing and recording of routine transactions for bank clients including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Trained to promote and advise on the bank's products and services. This position does not have supervisory responsibilities.      Fluent Spanish is required.        Functions Self-starter, team player with excellent people skills. Proficient PC skills; good written and verbal communication skills Opens/Closes personal and commercial accounts, IRA's, CD's and other account types. Actively participates in daily calling activities; tracks and records calls and results; performs joint calls with Branch Manager and Business Partners; refers opportunities to specialty lines of business Through tele-consulting identifies opportunities taking advantage of the call lists provided by management; makes pre-determined calls per week Identifies and shares best practices May participate in the review of calling plan with management Works with ROM or AROM to resolve account issues, as needed. Handles lobby traffic as needed by directing, assisting and identifying opportunities Provides clients with excellent customer service in order to excel on any mystery shops conducted Actively participates in all training events required to successfully and efficiently perform job. Performs all other related duties as assigned. Work daily with clients to maximize sales opportunities and to attain referral goals set forth in the Bank's sales and referral program. Works with inTeller Procedures and Check Cashing Policies and is guided by the Over and Short policy set by the Bank. Routinely: Work night bags Cash checks Issue Cashiers Checks Accept deposits Balances Teller drawer  Complete change orders Issue cash advances on credit cards Handle client account inquires Cash Series EE Bonds Observe robbery procedures and understand use of bait money Accept loan payments