Field Service Analyst - Intermediate

Mô tả công việc

Group: MSSClearance Level Needed: TS/SCIShift: DayCategory: Engineering & Support ServicesThe successful candidate for this position will be be a member of fielding teams providing equipment to Soldiers in the field. The candidate will conduct and support the tracking of hardware and software for system fieldings, as well as provide assistance to senior technicians as directed. Must be able to learn hardware setup and teardown procedures. Create equipment inventories and document results using Microsoft Office products. Performs other duties as assigned. • This position requires a self-starter who is highly motivated and capable of taking direction.• The successful candidate will operate as part of small teams of fielding technicians• The candidate will conduct and support the tracking of hardware and software for system fieldings, as well as provide assistance to senior technicians as directed.• Must be able to learn hardware setup and teardown procedures. • Will be required to create equipment inventories and document results using Microsoft Office products. Performs other duties as assigned. • May travel up to 75% of the time. Travel may include hostile fire zones.• May perform other duties as assigned. • Must possess an active Secret clearance to start with ability to obtain a Top Secret clearance w/SCI access• Must have the ability to perform routine system maintenance and computer system administrative functions and perform analysis of system operations. • Must have knowledge of, and the capability to use operating systems and database management systems.• Must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices. • Must be available for assignment to various CONUS/OCONUS sites for extended terms.• Must be able to lift 50 pounds. • Experience with all DCGS-A Family of Systems, i.e. DTSS, TGS, etc.• Familiarization with the following hardware: Dell Servers, Dell Laptops, NetApp FAS2020/2040, NetApp Disk Shelf, Cisco Switches, Sun Microsystems hardware. Knowledge of Unix/Linux/DOS commands. Knowledge of Windows Client/Server Software and Solaris 10.• Knowledge of Army organizational structure. • Familiarity with AR 700-142 and DA PAM 700-142.