LVN - Intake Coordinator - Waco

Mô tả công việc

The intake coordinator performs new patient intake procedures and identifies appropriate candidates for house calls by screening patients and verifying insurance benefits.   Essential Duties and Responsibilities: •         Responsible for processing new patient intake referrals received via fax, email or phone. •         Responsible for providing assistance to referral sources, patients, or their families with questions about procedures within the practice. •         Responsible for assisting  billing with special projects or backlog •         Adhere to all company policies and procedures. •         Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems. . Non-Essential Duties and Responsibilities: Perform other duties as assigned.     Minimum Qualifications: Education/Licensing/Certification: LVN State of Texas   Experience: •       customer service experience (preferred)   Knowledge and Skills: Knowledge of basic medical terminology Effective written and verbal communication skills Ability to multi-task and work independently to meet deadlines and goals Ability to speak Spanish (preferred) Ability to use / operate standard office equipment and tools, outlook, excel, word, EMR system including visit note, VOIP Phone system, knowledge of insurance plans, ability to operate eligibility verification