Patient Access Supervisor - Medical Center of Alliance

Mô tả công việc

DUTIES INCLUDE BUT ARE NOT LIMITED TO: Staff and order supplies according to budget guilelines and department needs Maintain QA statistics (including patient wait times, etc.) and report results to Manager. Oversee the daily activities of the registration area to insure department standards are met Educate registration staff of any changes pertinent to their roles When appropriate, relieve staff members during employee sick/vacation time Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach Excel in all functions performed by patient representatives Collect/request deposits and copays Assume on-call responsibilities to insure adequate staffing and problem-solving Register all patient types Assists in resolving patient concerns Assist Manager to insure all personnel department policies and procedures are followed Act in capacity of supervisor in his/her absence, and inform Supervisor of all issues upon his/her return Maintains effectiveness of patient flow