Smog Repair Technician

Mô tả công việc

Pep Boys is looking for qualified Automotive ASE Certified Smog Repair Technicians - EP Technicians to join our automotive service team in our Santee Location!  Summary The EP Technician is primarily responsible for performing efficient engine performance diagnoses, and repair and replacement of general automotive parts and accessories. A successful EP Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. A EP Technician will conduct a wide variety of diagnoses and repairs; including but not limited to performance, drivability and emissions diagnostic, state safety and emissions testing, brakes, steering and suspension, electrical, maintenance services, HVAC, starting and charging, and major engine. As Leaders, all EP Technicians are Expected to Drive These Five Priorities- Associates- a successful EP Technician will be recognized and respected by fellow associates for having a passion for cars, "doing it right, the first time" and proactively seeking to produce a positive and productive work environment. Customers- a Pep Boys EP Technician will be known as the industry leader in providing our customers with superior service that it rooted in honesty, thoroughness, expertise and a passion for transforming our customers into educated automotive consumers. Sales- will be expected to drive sales by ensuring a thorough vehicle inspection is completed for every car that comes into the shop or the Drive-Up Service lane. An EP Technician will recommend necessary repairs, as well as, make recommendation pertaining to scheduled maintenance, vehicle enhancements or upgrades. Profits- will be expected to help improve the profitability of Pep Boys by working in a safe manner and treating each customer’s vehicle with caution and care. Will also be expected to take an active role in improving profit margins through accident reduction and decreasing general loss liability. Growth- an EP Technician will contribute to the growth of the organization by exceeding sales and profit goals and providing our customers with superior service. Providing superior service leads to repeat customers, a positive reputation within the community and provides an opportunity for expansion and growth.