Support Engineer - Cloud

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This position is open as of 4/13/2015.Support Engineer - Tier 2, CloudProudly based in downtown St Paul, we are a technology-driven company dedicated to the activation and enrichment of millions of individuals who currently use our product to stay informed and engaged with their community. Our technology team is ranked as one of the strongest in cloud technology in Minnesota, and we are experiencing rapid growth due to our market position and momentum! If you are a Support Engineer for cloud systems with Linux, SQL, and strong technical experience, please read on!Top Reasons to Work with Us1. Work for a company with an amazing social mission that has a real world impact on millions of lives. 2. Competitive compensation and excellent benefits. 3. Be a valued member of our Ops team and grow your skillset with cutting-edge technology.What You Will Be Doing- Support and monitoring of cloud delivery solution, ensuring 24x7 uptime on services - Answer high priority tier-2 support tickets from development and Ops team.What You Need for this Position- Proven track record as a Support Engineer on the 1st and/or 2nd level - Strong knowledge of Linux (UNIX command line proficiency is a must) - Comfortable writing SQL queries (database, join tables, log files) - Must be able to commit to an on-call support rotationWhat's In It for You- Competitive base compensation ($55,000-$75,000, DOE) - Fantastic benefits - Gorgeous office space - A++ technology environment - Growing and stable companySo, if you are a Support Engineer for cloud systems with Linux, SQL, and strong technical experience, please apply today!Required SkillsLinux, SQL Queries / Database, Unix Command Line, Customer Support, Tier 1/ Tier 2 Support, Jira, Oracle and/ or MySQL, Nagios and/or New Relic, Cloud Security - HTTP - SMTP - DNS - LDAP - FTP, Messaging Protocols/ Delivery (MTA or SendMail)If you are a good fit for the Support Engineer - Tier 2, Cloud position, and have a background that includes:Linux, SQL Queries / Database, Unix Command Line, Customer Support, Tier 1/ Tier 2 Support, Jira, Oracle and/ or MySQL, Nagios and/or New Relic, Cloud Security - HTTP - SMTP - DNS - LDAP - FTP, Messaging Protocols/ Delivery (MTA or SendMail) and you are interested in working the following job types:Information Technology, Engineering, Professional ServicesWithin the following industries:Internet - eCommerce, Banking - Financial Services, BiotechnologyOur privacy policy: Your resume and information will be kept completely confidential.Looking forward to receiving your resume through our website and going over the job in more detail with you! CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.