Job Responsibilities: • Responsible for the stores overall operations. • Receives and processes customer orders via phone, fax, e-mail, or in person for existing accounts. • Provides back-up to/for counter / inside sales / warehouse. • Telephone and counter sales and order solicitation. • Follow up on quotations for customer requirements. • Prints and reviews the daily/weekly/monthly reports. Recommends and takes appropriate corrective action. • Supports Account Managers efforts to obtain and/or maintain customers by creating documents, price quotes, inter-store transfers etc. • Receives and resolves customer complaints, ensuring customer satisfaction. • Ensures compliance with OSHA, FDA, and DOT regulations. • Distribution and filling efficiency (if applicable). • Handles all verbal, written reprimands and suspensions which include one on one counseling. • Creating inter-store transfers. • Handles customer or employee injuries. • Responsible for stores end of the month closing procedures • Hiring, Terminating of employees. • Handling of Medical gases and reconciliation of LDR records. • Able to operate a forklift. • IATA/IMDG paperwork • Filling of Compressed gas and liquefied petroleum. • Training of all employees. • Maintaining all level 3 documents. • Other duties as directed by management.