Administrative - Office Assistant in Customer Service / Sales Support

Mô tả công việc

Administrative - Office Assistant in Customer Service / Sales Support Aurora Area (Far West Suburbs of Chicago) Our client, a well-established manufacturer of top quality storage systems, has an immediate opening for an Administrative Office Assistant within their Customer Service and Field Sales Support areas. In this role you will be overseeing the administrative tasks associated with customer service and supporting the activity of the field sales staff. You will have many opportunities to grow and advance within the company, but initially your duties will include: Learning the various products of the firm catalog by catalog Staying in contact with customers over the phone and via email Taking and processing orders Making changes to existing orders Processing returns Answering questions regarding pricing and product availability Scheduling appointments for delivery and installation Tracking shipments for customers and expediting them when needed You will also receive training in how to: Follow up with and qualify online leads Close leads Handle calls generated by the website Prepare quotes for customers The salary starts up to $15.50 plus there are many opportunities for advancement within the company, as you can receive extra training in the areas of the job that interest you most. Benefits include medical, dental, 401k, paid holidays and paid vacation. To be considered for this position please use the APPLY NOW button. Relevant keywords: Customer service, sales support, administrative assistant, inside sales, call center, will train