Associate Manager

Mô tả công việc

Department: RetailPosition Type: EmployeePosition Reports To: Store ManagerPosition Supervises: Store teamPay Level: FLSA Status: Exempt  Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achievedesired sales and EBITDA results. Daily assess the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness,cleanliness, food safety and regulatory compliance. Assist with the coaching and development of store associates through both formal and informalinteractions. Supports all aspects of the Customer 1st Strategy. Role model and demonstrate the company's core values of respect, honesty, integrity,diversity, inclusion and safety of others.Essential Job Functions:Assist the store manager in leading teams in the planning, implementation and execution of merchandising and operating initiatives.Assist the store manager with developing action plans, and communications to all store associates on the results of the Associate 1st and Receipttracker surveys.Work with department heads and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensureimplementation of plans.Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g. safety, shrink).Drive sales working with department managers to produce and maximize sales and profits, reduce shrink and improve each store department's contribution.Analyze and respond to the competitive landscape within the district and division.Demonstrate inclusionary leadership, expect inclusive behavior from associates, and support the efforts of the Store, District, and Division CulturalCouncils.Utilize coordinators and other field staff to ensure store departments are achieving their sales and profit goals and ensure implementation, andexecution of division merchandising plans.Promote and support strong relationships with local community organizations in the surrounding area in which the store operates.Assist in building a proactive and productive relationship with union representatives and business agents, if the store is covered by a collectivelybargaining agreement.Solve issues/concerns of associates and customers as needed.Communicate all necessary information to store associates enabling them to effectively carry out their duties.Serve as liaison providing upward feedback to Store Manager, District Manager and Coordinators on the effectiveness of all Division merchandising andoperational plans/programs.Assist the store manager in staffing, reducing turnover and increasing retention.Provide timely feedback to department heads and all associates on individual and department performance.Assist with the management of labor and supply costs on a daily basis to meet customer service and financial targets.Ensure store compliance and associate knowledge of Federal, State, and Local laws, and with enterprise policies.Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.Must be able to perform the essential functions of the position with or without reasonable accommodation.