Bnqt Supp Wkr i Grat

Mô tả công việc

Maintain cleanliness of work areas and serving areas throughout the day, practicing clean-as-you-go procedures. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, silver/flatware, and centerpieces, ensuring all supplies meet quality standards. Follows all local, state, and federal regulations. Set up, inspect, and maintain buffet tables, bars, receptions, and coffee breaks according to group requirements and company standards. Break down all workstations, clean and sanitize stations and equipment, return used dishes to dishwashing or kitchen, transport dirty linen to correct area, and return condiments and banquet supplies to designated storage areas. Serve food courses to customers. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Develop client rapport and promote partnership value with clients by fulfilling contractual obligations, seeking client feedback, and responding to client requests. Report accidents, injuries, and unsafe work conditions to manager/supervisor; complete safety training and certifications. Follow all company policies and procedures (e.g., safety and security, food safety); ensure uniform/dress code and personal appearance are clean and professional; protect the privacy and security of customers and coworkers. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality, cleaning, and maintenance expectations and standards; work with customer to ensure satisfaction.