Case Manager II

Mô tả công việc

SUMMARY   Under supervision of the Program Director, performs responsibilities that provide comprehensive services to participants in the Supportive Services for Veterans Families (SSVF) program.   Responsibilities include developing service plans designed to ensure stable, permanent housing and monitoring of participants’ progress for up to six months.  Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.      ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.         Monitors, documents and ensures client’s compliance with program participation.                                                                                                                                                (Wtd. 25%) Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in program. Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.  Maintains detailed statistical data on clients for use in required reporting. Monitors, documents, and ensures participant’s compliance with program rules. Provides one-on-one sessions with clients as necessary and required. Provides life skills training and other necessary groups and keep documentation of content and participation.   2.         Provides information, referrals, and linkages to community agencies as needed for services such as housing, employment, health care, etc.          (Wtd. 25%) Provide referral services for a variety of issues to include physical and mental health, legal issues, child care, housing, and employment issues. Develop cooperative relationships with other social service providers to utilize to best meet client needs. Participate in community and staff meetings as needed       Job Title:                    Case Manager II – SSVF   3.         Quality Assurance.                                                                                           (Wtd. 10%) Assists with quality assurance activities by maintaining standards pertinent to accrediting/licensing entities.