Customer Service Representative - Full Time

Mô tả công việc

Essential Functions:•         Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards.•         Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.•         Verifies client insurance.•         Creates files for employees, verifies licenses/education credentials, certifications, performs background checks, and places advertisements for staff positions.•         Assists with marketing, payroll and/or collection functions, as needed.•         Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare.•         Promotes agency through education to prospective and existing patients/clients.•         Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.  •         Completes other assignments as requested and assigned.•         May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.  Access to use and ability to disclose PHI is further defined by each organization/department.Benefits:Locally Owned and OperatedFree Education CoursesCompetitive Salary & BenefitsPaid Time OffPaid HolidaysDental CoverageSalary: $10 - $12 per hourOur offices service the following cities: Hudson, River Falls, New RichmondKeywords: Customer Service Representative, Full TimeInterim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.If you're looking for a stable career opportunity, look no further. We offer the freedom of a flexible work schedule combined with the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 45 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner. Interim HealthCare, EOE