Customer Service Reps Wanted!

Mô tả công việc

General PurposeAnswer incoming calls from customers as well as place outbound calls in a busy call center setting in Lavergne, TN. Excellent career path for a recent grad looking to get into a great company with growth potential. Main Job Tasks and ResponsibilitiesAnswer calls and respond to emails Handle customer inquiries Research required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemFollow up customer calls where necessaryDocument all call information according to standard operating proceduresComplete call logsProduce call reportsEducation and ExperienceBachelor's Degree REQUIRED - no exceptionsKey CompetenciesVerbal and written communication skillsListening skillsProblem analysis and problem solvingCustomer service orientationOrganizational skillsAttention to detailApply today to be considered for this great opportunity! Multiple openings!