Driver / Customer Service Representative II

Mô tả công việc

Are you passionate about customer service? Do you want to work for a reputable, environmentally conscious company? Are you willing to work hard to play hard? If you answered yes to these questions - you are just the professional we are looking for! We are looking for highly motivated, passionate individuals to join our organization. You want to join a growing, aggressive and dynamic company that rewards success and challenges you to grow. Most importantly, you want to join a team that is full of people like you - "A" players, who are passionate about providing high quality customer service, with a drive to succeed! SUMMARY The Shred-it Route Service Driver is responsible for providing industry leading levels of service to our clients while performing secure on-site destruction of sensitive material. The integrity of every Route Service Driver is essential to maintaining goodwill and building new bonds of trust with our clients. The Route Service Driver is a member of the Operations team and plays an integral role as the face of Shred-it. S/he is also responsible for general truck duties, such as circle checks and repair requests.ResponsibilitiesOverall responsibility for performing on-site document destruction of confidential information using mobile-based shredding equipment. Point out security risk areas, and ways to correct them, to the customer. Answer questions about security and our industry or point customers to where they can get the answers. Operate company equipment in a safe and efficient manner in an effort to minimize the risk of injury or equipment damage. Drive mobile shredder to and from client locations. RequirementsSkills and Knowledge Class B CDL is required. Must be at least 21 years of age, in accordance with CDL requirements. Excellent physical ability; must be able to lift material between 80 - 100 pounds. Ability to withstand the physically strenuous demands of lifting, pulling and managing heavy equipment and objects. Education High School Diploma or equivalent. Experience Minimum 1 - 2 years of previous driving experience; preferably in information management. 1 - 2 years face-to-face customer service experience Personal Characteristics Ability to communicate effectively with customers in a professional manner. Ability to maintain the highest level of customer service in all aspects of the job. Comfortable in a fast-paced dynamic environment. Understands the importance of detail and accuracy. Background Check / Drug TestSuccessful completion of comprehensive background check at time of application and throughout employment. Successful completion of drug testing in accordance with company policies and applicable law. Shred-it is an Equal Employment Opportunity / Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, minorities, individuals with disabilities and veterans are encouraged to apply.