EMC Backup Engineer

Mô tả công việc

EMC Backup EngineerPosition: Backup and Recovery Delivery SpecialistLocation: Salt Lake City, UT areaDuration: 3 Month Contract to Direct Hire with Client General Summary:An opportunity exists for a Delivery Specialist (Backup and Recovery) to join our team. The successful candidate will manage a number of Customer Backup Infrastructure as part of a global group providing daily Incident, Change and Problem Management. This role will require the candidate to be part of a formal support rotation and it should be additionally noted that out of hours on-call efforts will be required as part of delivering project responsibilities, specifically to implement changes that necessitate impact to Customer production. Duties and Responsibilities: As a Delivery Specialist (BRS), responsibilities include, but are not limited to:Manage & Support external Customers Backup Environment.Day-to-day operations will include the adding of new clients, modifying exiting clients, troubleshooting failed clients, performing restore requests. Overall maintenance and performance improvement of Customer Backup Environment.Manage target backup devices such as Physical Tape Libraries and Backup to Disk TechnologiesApply patches/hotfixes, upgrades as requiredParticipates in the execution of the business continuance and disaster recovery plans as agreed upon by the customerReporting Activities to accurately monitor the customer's environment and resolve performance issues and bottle necks using custom created reports either via native reporting tools within the backup software and via Data Protection Advisor.Create and Maintain up to date detailed documentation to describe the Customer Backup Environment, Topology & Configuration.Manage internal relationships with departmental managers and peers & also manage the external customer relationships by attending weekly customer calls when required to do so.Provides proactive recommendations to the customer for improving BRS operations and/or effective use of solutions to help maximize their satisfaction.Initial support will be provided to customers with Avamar backup environments, however with required training, support will also be provided to customers using EMC Networker and Symantec Netbackup Skills: Detailed Operational knowledge of key backup software to include either EMC Avamar, Data Domain or Symantec NetbackupDetailed knowledge of Tape Libraries and Backup to Disk Technologies3+ years supporting complex and fast changing large Backup Environments.Customer focusedKnowledge of Reporting Tools such as Data Protection AdvisorStrong problem solving experience required.Interested candidates please send resume in Word format to [Click Here to Email Your Resumé] Please reference job code 25350 when responding to this ad.