Service Coordinator 1

Mô tả công việc

Responsible for answering service calls and dispatching in-house maintenance personnel and outside vendors to restaurants to ensure timely resolution of restaurant equipment and faicility problems. Candidates will receive and record calls from restaurant personnel for facility services maintenance request, prioritize and evaluate each service request, assign work requests. Monitor dispatch board and activity of facility service technicians and assigns service calls to appropriate vendors. Perform basic troubleshooting with callers regarding plugs, breakers, switches etc to follow through to resolution.Building relationsihps with customers through good customer service which makes commitments and follows through completion. Maintains a database of work orders and outside services rendered using Corringo; verifies completion of work with restaurants, closes work orders, records detailed information regarding the service call. Reviews work order history for warranty informaiton anAbout Aerotek:Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com.