Store Manager - Gulfport, MS

Mô tả công việc

Are you looking for an opportunity to take your management career to the next level by managing a successful retail store sales team? Then this is the opportunity for you!  PPG, the world’s leading coatings and specialty Products Company, is looking for a Retail Store Manager to join our PPG Architectural Coatings retail management team. In this management role, you will lead and develop the store team ensuring that an exceptional level of customer service is provided to our customers. As part of a fast-paced, dynamic retail management team, you will focus on ensuring prompt and accurate delivery, efficient quote handling, and complaint management. If you are looking for an opportunity where you’ll work for the world’s leading coating company while adding excitement to your career, then we want to talk to you! Job Responsibilities A Store Manager is responsible for the direction, coordination, and evaluation of operations for one of our company owned stores. He/She carries out managerial responsibilities at an assigned store location in accordance with company policies and applicable laws. Manages sales and profits within the store and implements strategies designed to increase market share. He /she will promote store's teams to use a value-added selling approach to develop and grow customer relationships, promote sales and identify customer's wants and needs. The Store Manager will ensure an exceptional level of customer service with regard to delivery, quote handling, and complaint management. Key Accountabilities Achieve sales and profit plan by controlling expenses, working capital, inventory, shrinkage and growing Be focused on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved. Achieve and maintain a high level of associate engagement through effective leadership. Maintain an understanding of local market, operations based selling and customer base. Recruit, train, direct, motivate, discipline and resolve associate issues. Ensures that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards. Responsible for calling on prospective customers to promote sales and open new accounts. Execute sales initiatives, and implement sales plans designed to grow volume and market share by understand the differences between their customers. Able to effectively resolve customer complaints and/or product failures by viewing each customer as an individual and involving necessary support to achieve superior customer service. Supports sales team and meets with key customers to build and maintain relationships fostered through a clear understanding of customer base and specific communication. Continuously develops relationships within Corporate departments for continuous process and inventory improvement.