Surveillance Supervisor

Mô tả công việc

ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Corporate Bank is a full-service corporate and investment bank serving the needs of mid- to large- sized businesses and focusing principally on middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector, and real estate. ESSENTIAL JOB FUNCTIONS • Manage the activities of the assigned Surveillance Group.• Determine staffing needs and manage the hiring process accordingly.• Interview, hire and train analysts.• Complete performance appraisals (DHP’s) as required/requested, and recommend salary increases.• Review and revise policies and procedures as needed.• Manage the process of collecting, analyzing, and performing risk analysis for the assigned portfolios.• Manage contacts with Rating Agency and Investors and ensure that responses to inquiries exceed expectations.• Manage work output to insure that all regulatory, investor guidelines, internal and external benchmarks and internal policies and procedures are met.• Determine and establish goals to meet company objectives. • Interact/communicate with other Supervisors/Managers to ensure consistency in work flow and processes between departments.• Manage sub-servicers as it relates to surveillance functions to ensure that contractual obligations and investor requirements are met.• Manage investor website approvals.• Manage ordering and processing third party property inspections.• Manage vendors relating to inspections (includes negotiating prices).• Approve annual budgets for cash managed loans.• Review Intercreditor Agreements and make business decisions accordingly.• Review loan servicing contracts as needed.MARGINAL OR PERIPHERAL FUNCTIONSAssist department head with special projects, as assigned.PREFERRED SKILLS• Background in real estate servicing or transactions, accounting/auditing, or commercial loan underwriting.• Knowledge of CMBS investor reporting.• Efficient in the use of word processing, spreadsheet, and email software, such as Microsoft Word, Excel and Outlook.REQUIRED QUALIFICATIONS• Four-year college degree and/or two years commercial real estate servicing experience.• Excellent verbal and written communication skills, as well as a high degree of analytical skills.• Overall knowledge of commercial underwriting.• Knowledge of operating statement review and interpretation.EQUIPMENT USED Personal Computer Standard office equipment (phone, fax, copier, calculator)TRAINING REQUIRED Ongoing KeyBank training. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled