Collection Specialist

Mô tả công việc

The Collection Specialist must possess solid communication, technology, analytical and negotiation skills. Primary Responsibilities include: •    Manage and maintain assigned customer accounts including analyzing past due accounts receivable and prioritizing collection efforts •    Conduct collection calls and accurately document customer inquiry results •    Research and resolve customer disputes related to accounts receivable issues within a timely manner •    Provide credit support, including order releases and credit file updates •    Negotiate with customers within set parameters •    Communicate with sales, billing and operations for clarifications and support related to customer disputes