Customer Service Representative/Sales Assistant

Mô tả công việc

For Rent Media Solutions, a division of Dominion Enterprises, the nation’s leading apartment website and magazine servicing the Multi-Family Industry, is seeking a talented, goal driven, and energetic individual to join our team as a sales assistant. Our ideal candidate is someone who is customer service driven and wants to eventually move into an outside sales role. This position will provide you with the knowledge and skills necessary to be successful as an outside account executive. Job Description Responsibilities include training clients off site, preparing proposals, analyzing data, and the ability to use critical thinking to find solutions. This self motivated, independent worker will be tasked with data base management, minor changes, proof reading and assisting the sales team. Duties aredeadline driven and have some shared office responsibilities. Our sales assistant will be in the field meeting with existing and potential clients about 80% of the time. Job Requirements • Exceptionally organized, and highly efficient with Microsoft Excel & Power Point • Strong Internet skills are a must • Capable of multi tasking in a fast paced, ever changing environment with a helpful, team player demeanor • Must be open to learning new products and processes quickly • Advertising or marketing background a plus • Must have viable means of transportation and cell service CSRResponsibilities: • Take and upload photos to Forrent.com • Order and submit videos/3D floor plans/Inside View • Assist with renewals and cancellations • Submit changes online • Provide new advertiser training • Complete service calls in Sales Force for AE review • Provide new advertiser Welcome Packets • Train on social and reputation programs • Review results and uncover need • Review and update listing/print adAbout DominionEnterprisesDominion Enterprises is a leading marketing services company serving the wide-ranging needs of many industries, including real estate, apartment advertising, specialty vehicles, automotive, and travel. The company’s businesses provide a comprehensive suite of technology-based marketing solutions, including dealer management systems, website design and hosting services, data management and distribution services, lead generation, customer relationship management systems, e-commerce, and internet and email marketing solutions. It is also one of the largest providers of highly targeted classified advertising. The company’s 40 market-leading websites reach 20 million unique visitors each month; its magazines, distributed nationwide, reach more than 77 million each year; and its 46 mobile apps reach 5 million visitors each month. Headquartered in Norfolk, Virginia, the company has 3,400employees nationwide, with 600 in Norfolk. It has 145 offices in 33 states and 5 countries.EEO/Drug Testing EmployerWe offer a dynamic environment, excellent growth opportunities, competitive earnings and a comprehensive benefits package including a generous 401(k). Dominion Enterprises is an equal opportunity employer and supports a diverse workforce. Drug Testing Employer.