Pro Services Assistant

Mô tả công việc

PURPOSE Position requires commercial sales work or closely related activities. Utilizes appropriate marketing and sales methodologies to develop profitable business in an assigned location; follows-up regularly with commercial customers to assess satisfaction with services and to identify additional business opportunities; strives to achieve sales goals. ESSENTIAL FUNCTIONS • Primary focus is providing exceptional customer service to the pro customers inside the store. • Assists the Pro Services Manager or Pro Services Representative to accomplish the following: • Prospects continuously for new clients through a variety of techniques, including telephone solicitation, in-store sales and occasional outside sales. • Maintains current list of all prospects in electronic database as specified by company. • Develops pricing and business development strategies in collaboration with and under the direction of company and/or location management. • Works with company sales, operations and marketing department to focus sales efforts on developed and internet leads and in developing campaigns to maximize sales efforts. • Participates in trade associations and trade shows, and assists in other promotional efforts. • Analyzes local market to identify market opportunities, prospective companies and associated buyers. • Follows-up on referrals and self generated leads to identify buyer influences and any timing issues; monitors prospects’ contract calendars; prepares reports on status of leads and other reports as required. • Plans prospect visits with appropriate operations personnel, such as the responsible local management. • Makes sales presentations to prospective customers. • Solicits orders and processes approved services schedules; strives to achieve sales goals. • Meets regularly with new clients to assess level of satisfaction with services and to develop a list of strong referrals. • Develops and submits proposals and responses to RFQs and RFPs issued by prospective clients after obtaining pricing and specifications approval from management as appropriate. • Enhances and maintains business development skills through participating in a variety of training programs as assigned. • Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. • Maintains the “who can do it?” board and the vetting of contractors listed on the board.