Project Manager, Collections & Loan Servicing Division

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For more than 80 years, SchoolsFirst Federal Credit Union has remained rooted in the philosophy of “people helping people.”  Today, SchoolsFirst FCU is the nation’s largest educational credit union, with more than 600,000 Members, $10 billion in assets, and over 40 service locations in Southern California. Originally based in Orange County, the credit union now operates in 10 counties throughout Southern California, providing school employees and their families with World-Class Personal Service and financial security’  Position Summary:SchoolsFirst Federal Credit Union is looking for a Project Manager, Collections & Loan Servicing Division.  This individual leads, actively participates and drives all phases of a project within a division to ensure that goals or objectives of the projects are accomplished as outlined by the business plan/objectives and within the prescribed Project Management Process.Essential Job Functions:Responsible for the quality and timeliness of assigned projects and achieving desired results in accordance with business plan goals and objectives. Leads the day-to-day management of projects from the original concept, definition of business requirements and processes through to systems development, testing and implementation. Plays a lead role in the development of business unit plan, policies, models and/or performance measures.Works directly with appropriate business units to understand project concepts, objectives, and scope. Designs, documents and analyzes division workflows, business rules, activities, and trends as it relates to current and/or future projects. Solicits information through interviews, meetings, and existing reporting mechanisms. Presents actionable recommendations to management for consideration.Works with management to establish necessary resources required to complete projects.Subject matter expert on specified system(s) or application(s) and acts as the sole point of contact between the business unit and other departments, vendor(s) and Information Technology throughout the project lifecycle.Works closely with the Organization Performance and Strategic Planning team to create business case, conceptual designs (business process and technical) and translate business priorities and requirements into actionable, structured, project plans. Within the context of the assigned project, responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with stakeholders at various levels of the organization, including executive level, as well as other internal and external resources. Build consultative working relationships with business partners, vendors and management.Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to manager where required. Document progress in accordance with organizational project management requirements from beginning to end. Document and archive project activities, deliverables, tools and findings for future projects.All teammembers must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions.Performs other related duties as assigned or requested. Knowledge, Education, and Experience•Bachelor Degree or equivalent experience required•3 -5 years experience in business analysis, project management, or lending operations required •Must have working knowledge and understanding of computer software and applications used to support report development and analysis (e.g. SQL, Crystal Reports, Excel), and presentation software (e.g. Visio, Microsoft Project, and PowerPoint). •Strong experience in developing business requirements and process workflows.•Working knowledge of consumer or mortgage lending regulations required License, Registration, and/or Certification RequirementPMP PreferredComplete Benefits Package:100% company paid medical, dental, and vision for you and your dependents100% matched 401K (dollar for dollar, up to 6%)Paid holidays, vacation, sick days, and personal leave100% paid life and disability insuranceAmazing discounts on Sprint and AT&T servicesContingency child care programEducational assistant programEmployee assistance program0% interest loans for laser eye surgery, computer, and wardrobe loans24 hour fitness discountsVPI pet insuranceMembership for you and your immediate familySchoolsFirst Federal Credit Union is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their race, color, religion, sex, or national origin.SchoolsFirst FCU is committed to fostering, cultivating and preserving a culture of diversity and inclusion. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our teammembers invest in their work represents a significant part of not only our culture, but our reputation and the ability to work effectively with a diverse Membership base.