Resident Services Director

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Job Locations USA-PA-Philadelphia MetroCategory CareCommunity Name Solana WillistownRequisition ID 2015-20149Overview: Atria Senior Living is one of the nation's leading providers of independent living, assisted living and memory care communities. We serve more than 16,000 older Americans in 27 states by creating a superior product through thought leadership, active aging programs and culinary excellence. Our communities are a hub of activity providing our residents with social opportunities and mental stimulation in comfortable, well-appointed surroundings. Behind the warmth and welcome of our Atria communities are over 11,000 employees nationwide who embrace their purpose of helping older adults have a better life. In return, not only do they have a lucrative career, but they experience the joy of helping others and making a difference in the lives of the residents and families we serve. We would love for you to join our Atria family! Responsibilities: Supervise, develop, and schedule the resident services staff according to Atria’s policies, procedures and standards.Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.Perform assessments and reassessments to determine resident needs and establish appropriate service plans.Operate the Resident Services Department within budget and according to Atria’s policies, procedures and standards.Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and atria policies.Act as a contact for issues related to resident care within the community.Ensure adherence to company policy and State Health and Safety Codes, and federal regulations for assisted living communities.Schedule and supervise staff; available to cover staffing when needed.Administer medications as allowed per state specific guidelines when required.Provide activities of daily living assistance to the residents as needed.Provide training and orientation to new assisted living staff members and ongoing training to current staff members.Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective and respectful manner as needed.Support hospitality, leasing, and sales processes with promotion of a positive image of Atria.(Clinical Related Matters) – Partner with the Life Guidance Director in maintaining active community and professional ties with clinical and non-clinical contacts.(Clinical Related Matters) – Partner with the Life Guidance Director in acting as a contact for issues related to resident care within the community.Partner with and otherwise assist the Life Guidance Director in supervising, developing, and scheduling the staff according to Atria’s policies, procedures and standards.Partner with and otherwise assist the Life Guidance Director in establishing and maintaining a medication system which adheres to state, federal and company laws, regulations and guidelines.Partner with the Life Guidance Director in providing training and orientation to new assisted living staff members and ongoing training to current staff members.Deliver and attend required training for self and employee partners.Maintain positive relations with residents’ families and physicians.Maintain active community and professional ties.May drive company vehicle from community to social and other various destinations (only if required by community).May perform other duties as assigned. Qualifications: A registered nurse, licensed practical nurse or licensed vocational nurse licensed to practice as required by state regulations.Experience in direct patient care and assessments/observation of clinical conditions.Experience in recruiting, training and managing people in the healthcare field.Experience at a department head level in Assisted Living or a related industry.CPR certified and knowledge of basic first aid.Experience coordinating educational events.Must successfully complete the Atria Medication management training, and all Atria specified training programs.Must complete all state required training to maintain licensure or certification.Able to work flexible work hours due to demands of position.Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).Must possess valid driver’s license.Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards. PI89935882