Người tìm việc Nhân viên điều hành du lịch Phan Công Luân

Họ tên: Phan Công Luân

Giới tính: Nam

Ngày sinh: 07/01/1990

Mục tiêu nghề nghiệp

Looking for a settled job and having a challenging, dynamic, and friendly business environment with opportunities to develop good careers.

Hình thức làm việc: Toàn thời gian cố định

Cấp bậc mong muốn: Nhân viên

Vị trí mong muốn: Nhân viên điều hành du lịch

Các kỹ năng

 Competent at written and spoken English (TOEIC 675)
 Good at communication, presentation and organization.
 Efficient usage of office software (Microsoft Word, Excel, Outlook, Power Point, internet)
 Sense of responsibility, activeness, self-motivated.
 Well-informed about culture, tourism, custom, lifestyle,... of Southeast Asia People
 Ability to work under pressure.
 Work individually or with team/group effectively
 Have “can do” attitude

Kinh nghiệm

Tên công ty: Carnival Groups
Vị trí công việc: Product Executive
Ngành nghề:Du lịch
Thời gian bắt đầu:03/2014
Mô tả công việc:
Internal:
 Promptly complete the requests from Sales in various departments: GIT, FIT, Ha Noi, Hue
 Ensure the itinerary most attracted as well as competitive about price
 Learn and find out the events and festivals in different countries in order to launch the appropriate tour programs
 Set up the departure schedule for each month of the year
 Support sales in persuading clients to make the final contracts
 Assist Operations Dept. in solving problems regarding to the cost
 Coordinate with Marketing Dept on carrying out the advertising compaigns
 Find out the odd and unique tour programs for attracting clients
 Give pricing and services comparision between the products of company with those of rival travel agencies
External:
 Maintain the good relationship with company’s partners for further business
 Negotiate for the best services with the most reasonable price as well
 Analyze the packages from different partners to choose the best one.
------------------------------
Tên công ty: Come and Go Viet Nam
Vị trí công việc: Điều hành tour
Ngành nghề: Du lịch
Thời gian bắt đầu: 3/2012 - 3/2014
Thời gian kết thúc:
Mô tả công việc:
 Design tour programs with quotations as client’s inquiries
 Support Sales Team in counselling travel plans of customers
 Making all arrangements and keep watching on bookings and services concerned in tour
 Coordinate with tour guides, suppliers in tackling these problems promptly
 Customer care: handle all requests and complaints via email, phone or directly in office
 Stabilize the relationship with previous suppliers and widen it with new one.
 Update Contracts and Promotion programmes
 Compare and negotiate the rates in necessary cases
 Find new travel products and suppliers by reviewing their performance and customer’s satisfaction on Tripadvisor.com
 Carry out inspection and sober consideration before making business
 Make reports and draw the balance-sheet in the end of each tour
------------------------------
Tên công ty: Mango Cruise
Vị trí công việc: Sales Executive
Ngành nghề:
Thời gian bắt đầu: 3/2012 - 3/2014
Thời gian kết thúc:
Mô tả công việc:
 Go outside and make the representations of products for travel agents
 Maintain and stabilize the business relations with current agents
 Find and tie up relationship with new agents
 Check availability of cruises, Homestay package, Day Trip,... giving information regarding to our own products
 Deeply understand strong and weak points of own products as well as those of rival companies.
 Coordinate with Operations and Reservations Team to provide and amend the best services for customers as well as address customers’ complaints
 Follow up clients’ feedback from travel agents and website Tripadvisor.com

Các bằng cấp/ chứng chỉ khác

TOEIC 700

Trình độ tin học: Microsoft word, excel, powerpoint, outlook

Ngoại ngữ: English - Tiếng Anh

Tốt nghiệp tại trường: Đại học Mở TP. HCM

Tốt nghiệp năm: 2012 (Giỏi)

Ngành học: Đông Nam Á học

Trình độ học vấn: Đại học

Địa điểm làm việc: TP. HCM

Mức lương: 10 – 15 triệu

Số năm kinh nghiệm: 3 năm

Tuổi: 25

Ngành nghề: Du lịch

Tình trạng hôn nhân: Độc thân

Ngày làm mới: 20/03/2014