Customer Liaison

Mô tả công việc

RESPONSIBILITIES:Kforce has a client seeking a Customer Liaison in Addison, Texas (TX). Under general direction, is responsible for Consultant care of billable consultants and applicable decision makers within clients. The primary objective of the Customer Liaison is to facilitate the billable consultant retention and redployment.Essential Duties and Responsibilities: Perform biweekly/monthly quality control calls and or visits to consultants on assignment Develop and coordinate consultant appreciation events Create and distribute consultant newsletter Generate consultant referrals In partnership with Client Representatives, manage client relationships to facilitate consultant Quality Control and generate new business leads Facilitate consultant end date confirmation and extension processing with client managers In partnership with Talent Representatives, assist in managing the virtual bench of assigned skill sets to include availability date updates and generation of opportunity leads Act as the candidate liaison and build relations with the candidate as a key source of contact Work with talent and client representatives with matching potential candidates to open job order or candidate marketing opportunities