Learning & Development Manager

Mô tả công việc

The Manager, Learning & Development, develops and leads all aspects of the company's learning and development/training strategy to include (but not limited to): the design and implementation of strategic initiatives and training. In addition, this role will support professional development, performance management, competency development, leadership development and succession planning. This position requires a “hands-on” approach including conducting the training in applicable courses. The Manager, L&D, will research, design, develop and deliver training as well as oversee the administration and coordination of training materials, systems, and processes for the company. This includes training courses and programs, training assessments and evaluations, and climate surveys that result in core learning and development of the company's key business strategies that drive performance outcomes. KEY TASKS Manage the company’s overall Learning and Development function by being a hands-on leader developing and implementing an approved annual training schedule while providing the training resources to obtain the L&D objectives Develop, standardize, and implement the company’s learning and development processes and procedures Collaborate with Department Managers and extended team members at all levels as a performance consultant by using relevant information and analysis to proactively identify key leverage points for training to best support achievement of the business objectives o   Includes new strategic initiatives and/or closing identified performance gaps Conduct company-wide Training Needs Assessment by comprehending the strategic priorities and needs to ensure business requirements align accordingly o   Training needs o   Regulatory needs o   Best practice in Industry Maintain thorough knowledge of the company, market, products, and industry to design and implement effective training programs across all levels Lead cross-functional teams, make strategic goals for trainings clear to team members, and motivate team to achieve results with constant focus on performance Develop product content for training initiatives with and without vendor support to enhance performance of employees Revised content, material, and resources within the training curriculum so that it is current and in alignment with the business strategy Provide input and/or develop product, position, and department specific training Collaborate with training delivery points to localize training for various facilities to ensure customization and to meet specific business needs Develop and execute evaluation strategies for training deliverables Conduct and facilitate training as required Serve as project manager for coordination, planning, and implementation of company-wide training initiatives Maintain annual training plan/calendar ensuring training courses are scheduled and delivered on-time and effectively Manage budget for L&D department Ensure delivery of new employee orientation sessions Develop and deliver on-the-job training program for new hires Determine technical training (when appropriate); schedule accordingly ensuring goals are met Maintain the Learning Management System Select, coordinate & evaluate online training courses Assess & evaluate instructor performance and course/program effectiveness; provide recommendations for improvement Develop testing and evaluation procedures Track, monitor and report workforce training metrics Develop and/or utilize training surveys to identify needs based on projected production processes, changes, or other business factors Analyze training needs to develop new training programs or modify and improve existing programs Develop and maintain the one- to three-year strategic learning and development plan Develop training manuals, multimedia visual aids or other instructional and educational materials Develop materials for in-house training Plan, develop & provide trainer development programs using current best practices for methods such as classroom training, demonstrations, on-the-job training, meetings and workshops Develop and deliver Train-The-Trainer workshops Review and evaluate training programs for compliance with government standards Develop business relationships with approved external learning providers Work with training providers to develop suitable course content and/or deliver training Prepare individual development/learning plans Measure ROI of training programs Develop and implement a Management Training program including conducting training courses Collaborate with VP, Human Resources on succession planning strategy Manage, guide and coach Learning and Development team members Identify and collaborate with internal Subject Matter Experts (SMEs) to design and develop training courses Collaborate with Executives and Managers on Employee Engagement Program