Senior Account Manager, Agency

Mô tả công việc

ABOUT KEY: Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $92.9 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,335 ATMs; telephone banking centers; and a website, Key.com®, that provides account access and financial products 24 hours a day. ABOUT THE BUSINESS: Key Corporate Bank is a full-service corporate and investment bank serving the needs of mid- to large- sized businesses and focusing principally on middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector, and real estate. ESSENTIAL JOB FUNCTIONSUnderstanding of the regulations, guidelines and policies that govern the Agencies.Review loan documents, policies and procedures and Agency Guide.Use industry guidelines, processes and policies to collect and analyze quarterly and annual operating statements, balance sheets, cash flow statements, tax returns and occupancy reports.Travel as required: Meet with borrowers, guarantors, property managers, etc. to conduct physical inspection/assessments on all loans within the assigned portfolio, and report findings accordingly.Monitor assigned portfolio in order to ensure compliance with specific requirements pursuant to contractual servicing agreements. Institute and administer directives involving changes in servicing standards (i.e. establishing and implementing new technologies for reporting property inspections and financial analysis).Perform intensive loan servicing for those loans designated by investor or servicer as not meeting their standards for performanceIntensive servicing typically involves in depth inspections/assessments, comparable financial analysis, market analysis, cash flow auditing, sponsor analysis and administering rehabilitation/repair agreements.Comprehensive loan reviews are completed by specific scheduled dates and presented to Credit CommitteeDevelop Action Plans for any loans that are not meeting established standards for overall property performance and report these plans on specific, scheduled dates to the investor.Work with Borrowers, assumptors, legal counsel, internal production, underwriting and closing personnel, investors and other outside parties to negotiate, document and close proposed transactions.Generate income through transaction fees and the timely collection of late charges and default interest in order to ensure the profitability of the Servicing Division and KeyCorp.Monitor and administer the posting of all loan payments in accordance with the loan documents.Monitor delinquencies.Monitor loan maturities through correspondence with Borrowers and assigned PPS.Review and process reserve disbursements in accordance with the reserve agreements.Monitor and oversee the payment of all taxes and insurance as required by the loan documents.Calculate yield maintenance and process payoffs in accordance with the loan documents and servicing agreements and administer the document release process.Input and maintain loan and collateral data in the loan servicing system.Will “lead by example” in everyday work settings and assist in the implementation and promotion of change.Assist with new hire training, review reports for management, help colleagues with questions or complex transaction requests, and pre-review of requests requiring management approval.MARGINAL OR PERIPHERAL FUNCTIONSAdminister all borrower inquiries and requests while upholding Key’s servicing standard.Assist with special projects.Train new employees.REQUIRED QUALIFICATIONSFour-year college degree or experience commensurate with position gradeAbility to travel overnight at least once a month for Agency property inspections is required.Will also be required to complete Multi-Family property inspection training. 3+ years experience in asset management/servicing of complex commercial real estate loans Loan document review and interpretation experience Excellent verbal and written communication skills, as well as a high degree of analytical ability Experience working with lenders, borrowers, property managers, and legal counsel Efficient in the use of word processing, spreadsheet, and email software, such as Microsoft Word, Excel, and OutlookPREFERRED QUALIFICATIONSExperience with cash management accounts, escrow/reserve account disbursements, insurance/tax issues, property releases, and loan payoffsExperience working with multiple commercial real estate investors (Fannie Mae, Freddie Mac, CMBS)Experience with McCracken/Strategy and RECWeb loan servicing systemsEQUIPMENT USEDComputer 10 key calculator Telephone Fax Machine Copier GPS Digital CameraTRAINING REQUIREDOn-the-job training. FLSA STATUS: Exempt KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled