Sr. Assoc Dir IT Assessment

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Princeton University is a vibrant community of scholarship and learning that stands in the nation"s service and in the service of all nations. Chartered in 1746, and known as the College of New Jersey until 1896, it was British North America"s fourth college. Department:  Career Services - 50100Position Summary:  The Senior Associate Director for Information Technology and Assessment oversees and manages all aspects of the Career Services' information technology and assessment efforts. The individual will develop and implement the information technology strategy including working with applications developers to create customized technology solutions; managing relationships, coordinating support and assessing analytics from multiple technology vendors; and integration of multiple vendor applications. They will also develop, conduct, and manage comprehensive research of job market and industry trends, as well as measurement and reporting of office usage, constituent satisfaction, program assessment, learning outcomes and internship and post-graduation outcomes.Vendor Relationship Management•Research and stay abreast of innovative technology trends to propose vendor-based solutions that will enhance career center service delivery to students, alumni, campus partners and employers. •Negotiate vendor contracts and support packages. •Manage all vendor relationships and support as well as systems migration to ensure business continuity and adherence to all University guidelines for sharing of data and information security. •Work with department stakeholders and outside vendors to define requirements or modifications to any aspect of current systems to refine the usability, functionality, or to fulfill business needs •Provide troubleshooting and support of vendor-based recruiting software products (Symplicity) as they relate to input of user data, report creation, end user usability questions and back end data conversions. •Work closely with internal and external vendors to ensure that systems, applications, and network resources are in place and ready to meet the needs of the department. •Handle the transfer of data across different vendor platforms and manage extensive collaboration with vendor's technical support, including being the first point of contact for all technical issues, i.e. work with vendor's technical staff to effect data conversion and obtain assistance with technical problems. •Supporting the development of new systems to coincide with increased services and products. •Assist technical consultants as needed.Assessment, Reporting and Analytics•Manage assessment and survey efforts to explore constituent satisfaction (students, alumni, campus partners and employers), student learning outcomes, post-graduation employment outcomes, and internship outcomes using the National Association of Colleges and Employers (NACE) guidelines and University standards. •Create customized, online assessment and survey tools working with the Office of Institutional Research and OIT •Manage office research projects including job market analyses and industry intelligence gathering • Create weekly, monthly and annual reports regarding office activities, program attendance and appointment usage, recruiting platform usage, and student preferences and feedback •Champion large-scale technology projects and act as liaison to campus-wide committees and project groups on the development of applications for either Career Services or University-wide initiatives •Create, verify and report on usage statistics from office application and vendor systems •Provide a level of training and respond to queries from a variety of end users, i.e., employers, students, staff, and administrators from other university areas using data on multiple systems and/or cross referencing the data to produce reports and facilitate responses to media inquiries •Create reports on analytics for website and all technology and vendor-based systems