CUSTOMER ACCOUNT SPECIALIST III

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Facility: Presence Health - Corporate Office, Chicago, ILDepartment: PFS CUSTOMER SERVICESchedule: Full-timeShift: Day shiftHours: 8:00 am - 4:30 pm Mon-FriReq Number: 137546Job Details:  LOCATED AT: HOLY FAMILY MEDICAL CENTER, 100 N. RIVER ROAD, DES PLAINES, IL 60016 Provide billing and follow-up related to patient/customer complaints and advocacy for patients related to complaints or billing issues. Ensure proper submission and adjudication on all claims submitted to third party carriers/intermediaries. Respond to all inquiries according to CBO policy and procedures. Required qualifications: High School diploma or GED.  Five years in patient accounting/business office environment, specifically billing and/or collections in the assigned insurance area. Experience with computers, adding machine and normal office equipment (telephone, fax, copier, voice mail, etc.)  Microsoft Office. Knowledge and ability to apply high level of knowledge of respective insurance billing regulations and guidelines. Able to communicate clearly and professionally and have excellent interpersonal, verbal communication skills.  Above average typing skills.   Preferred qualifications:                                                          Two-year higher education or Associates Degree in finance, accounting or business.Meditech patient accounting system experience. Presence Health is the largest health system based in Illinois, created in November 2011 through the merger of Provena Health and Resurrection Health Care. With over 150 locations, from physician offices and convenient outpatient centers to quality hospitals and senior living communities, we’re in communities big and small. Visit presencehealth.org to learn more. EOE of Minorities/Females/Vets/Disability PI89390185