Wait Staff I Non-Tipped

Mô tả công việc

Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware. Monitor tableware to ensure it is presentable to customers, including checking for cleanliness, cracks, and chips. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Serve food courses to customers. Check in with customers to ensure satisfaction with each food course and/or beverages. Monitor and maintain the cleanliness of work areas, serving areas, and assigned tables, including ensuring courses are cleared and tables are properly crumbed when appropriate. Return used dishes and equipment to dishwashing or kitchen for cleaning. Complete opening and closing duties. Respond to customer complaints regarding food or service. Develop client rapport and promote partnership value with clients by fulfilling contractual obligations, seeking client feedback, and responding to client requests. Report accidents, injuries, and unsafe work conditions to manager/supervisor; complete safety training and certifications. Follow all company policies and procedures (e.g., safety and security, food handling); ensure uniform/dress code and personal appearance are clean and professional; protect the privacy and security of customers and coworkers; support workplace diversity initiatives. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality, cleaning, and maintenance expectations and standards; work with customer to ensure satisfaction.