RN or MSW - Home Visit Field Care Manager -Hahnville, LA

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Role: Field Care Manager- RN, or MSWAssignment: Humana At HomeLocation: Hahnville,  LA – Work from home Humana At Home’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana At Home’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares. Assignment CapsuleBe a part of our Clinical Space –engage our members and guide them to develop lifelong wellbeing and health. As a Humana At Home Field Care Manager you will visit our members in their home and use a compliment of instruments that will help you identify gaps in care and implement strategies. You will guide and facilitate interaction with resources appropriate for their care and well-being. You work in collaboration with a multi-disciplinary team, employing a variety of strategies, approaches and techniques to enable each member to manage their physical, environmental and psycho-social health issues.  Other responsibilities include:Evaluate member needs and implement appropriate interventions with Humana Members participants in their place of residence (Home, Assisted Living or Long Term Care Facility) Complete physical, psychological, emotional and environmental reviews of your assigned members in order to provide appropriate, timely interventions to optimize care Develop plan of action with your assigned member based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referrals Work collaboratively with all staff to ensure appropriate intervention implementation with advocacy organizations and healthcare facilities Manage and maintain all assessment data in appropriate software applications Comply with all reporting requirements as defined by Humana At Home Conduct ongoing face to face outreach to Humana members participating in Humana At Home Chronic Care Program Coordinate community care and services as deemed appropriate Act as a member’s advocate and liaison by completing or facilitating face to face or telephonic with providers as well as private, non-profit, and governmental agencies, and the Humana At Home multi-disciplinary team Understand clinical program design, implementation, and management, monitoring, and reporting Visit member’s residence within a 30 to 40 miles radius of your zip code weekly Comply with performance and reporting standards established to help us achieve our purposeKey CompetenciesAccountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions. Builds Trust: Consistently models and inspires high levels of integrity in decisions, speech, and actions. Lives up to commitments, taking responsibility for the impact of one’s actions. Exercises the courage to prioritize principles and values over personal or professional gain. Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Develops and applies deep customer knowledge and intimacy to develop and deliver products, services, and interactions that provide value beyond expectations. Simplifies complexity and integrates internal efforts to deliver and optimal customer experience. Executes for Results: Effectively leverages resources to create exceptional outcomes. Determines the best course of action when facing ambiguity. Anticipates and constructively resolves barriers and constraints. Embraces change, applies new knowledge and reconfigures quickly to capitalize on opportunities.